Contact 1 Inc. · 1 week ago
Social Media Response Coordinator
Washington, DC
Full-time
Hybrid
New Grad, Entry Level
$20/hr - $22/hr
0+ years expContact 1 is a DC-based independent Federal agency seeking a savvy Social Media Coordinator to enhance customer engagement through social media platforms. The role involves providing online responses to customer concerns and collaborating with social media specialists to promote the online brand and improve customer experiences.
Human ResourcesStaffing Agency
Responsibilities
Use social media networks to enhance external communication with customers. Provide positive customer service experiences to minimize delays and positively impact the company’s profits
Collaborates with social media specialists to promote the online brand and to enhance customer experiences
Stays abreast on Public Relations events that are trending on social media by performing Market Research
Evaluates complex issues to determine the proper course of action, including notifying a supervisor when necessary and make recommendations, when necessary, to improve various company processes
Qualification
Required
Bachelor's degree
0-2 years of professional experience
Strong customer service skills
Positive attitude
Company
Contact 1 Inc.
Contact 1 is a staffing and recruiting company providing temporary staffing services.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase