Apply on Employer Site

IKEA · 1 day ago

Carts Co-Worker

Fishers, IN

Part-time

Onsite

New Grad, Entry Level

$17.50/hr - $17.50/hr

IKEA is a company dedicated to making a better everyday life for the many. As a Retail Carts Co-worker, you will ensure an enjoyable shopping experience for customers by providing efficient cart services, maintaining shopping tools, and addressing customer needs.

FurnitureHome DecorRetailShopping

Responsibilities

Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard

Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours

Ensure physical shopping tool are filled at closing

Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe

Address customer needs, resolve issues independently, escalate matters to a manager when needed

Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed

When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience

When supporting in Returns, ensure products and equipment are properly staged

When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff

Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers