Behr Paint Company · 19 hours ago
IT Field Support Associate
Santa Ana, CA
Full-time
Onsite
Entry, Mid Level
$22.75/hr - $35.75/hr
2+ years expBehr Paint Company is seeking an IT Field Support Associate who possesses strong technical skills and a hands-on approach to problem-solving in a dynamic environment. The role involves providing day-to-day IT support across multiple facilities, ensuring operational efficiency and user assistance, while adhering to established procedures and standards.
Architecture
Responsibilities
Provide first-level, hands-on technical support for hardware, software, and connectivity issues in accordance with established IT procedures
Install, configure, and deploy approved hardware, software, peripherals, and network cabling under defined standards and guidance
Support and maintain wireless equipment at local and remote sites to ensure system availability and uptime
Troubleshoot and diagnose technical issues onsite and remotely, escalating unresolved or complex issues to senior IT staff as appropriate
Maintain accurate inventory records, wiring diagrams, and documentation; process requests for equipment and software purchases in alignment with established approval processes
Travel to remote facilities to provide onsite support, assist with deployments, and support approved IT projects if needed
Comply with OSHA safety standards when operating mobile equipment and working in production or warehouse environments
Provide user training, basic documentation, and clear instructions to support effective and safe technology use
Work closely with senior IT staff and multi-functional teams to support operational needs
Ability to work a flexible schedule, including nights, weekends, overtime, or extended hours, based on production schedules or support needs
Qualification
Required
High school diploma or equivalent required; college coursework, military experience, or equivalent training preferred
Experience: 2–5 years of hands-on IT support, including user assistance and hardware troubleshooting, in a professional environment
Provide first-level, hands-on technical support for hardware, software, and connectivity issues in accordance with established IT procedures
Install, configure, and deploy approved hardware, software, peripherals, and network cabling under defined standards and guidance
Support and maintain wireless equipment at local and remote sites to ensure system availability and uptime
Troubleshoot and diagnose technical issues onsite and remotely, escalating unresolved or complex issues to senior IT staff as appropriate
Maintain accurate inventory records, wiring diagrams, and documentation; process requests for equipment and software purchases in alignment with established approval processes
Travel to remote facilities to provide onsite support, assist with deployments, and support approved IT projects if needed
Comply with OSHA safety standards when operating mobile equipment and working in production or warehouse environments
Provide user training, basic documentation, and clear instructions to support effective and safe technology use
Work closely with senior IT staff and multi-functional teams to support operational needs
Ability to work a flexible schedule, including nights, weekends, overtime, or extended hours, based on production schedules or support needs
Benefits
Quarterly and holiday bonuses are available.
Accrue 15 paid days of vacation time off the first year plus 5 days of sick time off.
401(k) retirement plan with 4% match.
Annual retirement profit-sharing payments
Competitive health plans for individuals and families
Company
Behr Paint Company
Founded in 1947, Behr Paint Company is one of the largest manufacturers of paints, primers, decorative finishes, stains, surface preparation and application products for do-it-yourselfers and professionals in the United States, Canada, and Mexico.
1001-5000 employees
H1B Sponsorship
Behr Paint Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2022 (2)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown1999-09-01Acquired
Leadership Team
Jon Sullivan
Executive Vice President & Chief Financial Officer
Heather Buffalow
Strategic Business Partner
Recent News
2026-01-05
2025-11-03
2025-11-03
Company data provided by crunchbase