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Formula Wellness · 1 week ago

Director of Information Technology

Dallas, TX

Full-time

Hybrid

Director/Executive

7+ years exp

Formula Wellness is seeking a Director of IT to lead and deliver the company’s IT strategy, infrastructure, and end-user support. This role involves hands-on execution of IT integration for mergers and acquisitions, ensuring technology solutions are secure, reliable, and aligned with organizational goals.

ConsultingHealth CareMedicalWellness

Responsibilities

Define and execute the IT and system integration strategy to support the company’s objectives and vision

Partner with executive leadership to plan and sequence technology investments that scale with growth

Establish governance, policies, and standards for technology, security, and data management

Hands-on execution of technology integration for acquired locations, including assessing existing systems, migrating or standardizing applications and infrastructure, and ensuring operational continuity during and after transition

Manage third-party integration partners and ensure timely, high-quality delivery of system integrations

Manage project timelines, resources, and budgets, while maintaining clear and effective communication with all stakeholders

Partner closely with HR, Operations, and Finance to support employee onboarding, system consolidation, and operational alignment post-acquisition

Continuously evaluate and refine integration and migration strategies to improve agility and alignment with business objectives

Lead the management, optimization, and maintenance of IT infrastructure to support integrated systems and applications

Ensure the availability, reliability, and security of critical IT systems and infrastructure

Develop and enforce security protocols for integrated systems, ensuring the confidentiality, integrity, and availability of organizational data

Stay informed about compliance regulations and ensure systems and integrations meet applicable standards

Ability to provide all tiers of support, if needed (Tier 1, Tier 2, Tier 3)

Serve as the escalation point for executive and user support issues

Oversee ticketing and incident response through the MSP

Manage IT budget, assets, licensing, and vendor contracts

Develop and provide training for end-users to optimize the usage of integrated systems and technology solutions

Foster a culture of security awareness and technology enablement

Communicate IT strategy and priorities clearly to non-technical stakeholders

Qualification

IT strategy developmentTechnology integrationCybersecurity complianceInfrastructure managementWindows OSSQL ServerMicrosoft 365Apple platformProject managementProblem-solvingInterpersonal skillsCommunication skills

Required

Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent practical experience)

7+ years of progressive IT experience with strong hands-on background in infrastructure, end-user support, applications support, and the ability to directly execute when outsourced IT providers are unable to meet timelines or service expectations

Hands-on experience with Windows OS, Windows Server, SQL Server, Microsoft 365, Defender, Intune, Entra ID (Azure AD), and Google Workspaces

Hands-on experience with Apple platform, including MacOS, iOS, ABM, and MDM tools

Hands-on experience with migrations of email, O365 and Google tenants, SharePoint, and file shares using migration tools such as BitTitan, AvePoint, and Microsoft

Proven track record of managing MSPs and third-party technology vendors

Strong understanding of modern endpoint management and cybersecurity best practices

In-depth knowledge of IT infrastructure, security, and networking best practices

Excellent problem-solving, project management, and leadership skills

Exceptional communication and interpersonal skills, with the ability to collaborate across departments and influence key stakeholders

Preferred

Healthcare experience is preferred

Experience working in a multi-location healthcare company is preferred

Experience integrating fully acquired companies into an existing IT operating model, including supporting and stabilizing inherited systems where standardization is not immediately feasible

Company

Formula Wellness

Formula Wellness is a comprehensive, medical-based program that provides personalized consultation, preventive testing, and integrated wellness and aesthetics services, empowering individuals to pursue longevity inside out.

Founded in 2016

Dallas, Texas, USA

11-50 employees