Administrator (NE) jobs in United States
cer-icon
Apply on Employer Site
company-logo

DP World · 1 week ago

Administrator (NE)

DP World is a global logistics company, and they are seeking an Administrator to manage customer interactions and ensure timely reporting. The role involves handling incoming communications, maintaining billing files, and serving as an escalation point for customer service issues.

GovernmentLogisticsMarine TransportationSupply Chain ManagementTrading Platform

Responsibilities

Answer incoming calls and emails from internal and external customers
Completion of all daily reports in a timely manner including all client / vendor reports to ensure SLA’s are met or exceeded
Ensure all daily/weekly/monthly reports are completed accurately and sent in a timely manner
Liaise on a daily basis with customer contact external and internal
Control flow of contract paperwork for new vendors
Maintain weekly billing files in conjunction with the finance department
Attend customer review meetings, both on and off site
Ensure that client complaints are handled in-line with SLA
Escalation point of contact with client / vendor / carrier for all customer service related issues
Other duties as assigned

Qualification

Office administrationMicrosoft OfficeDeadline managementProfessionalismMultitasking

Required

HS Diploma required
Must be able to follow through on all assignments
Meet deadlines consistently
Strong office administration skills including complete knowledge of Microsoft Office
Professional, accurate & precise, ability to manage multiple tasks

Preferred

College degree preferred

Company

DP World

company-logo
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world.

Funding

Current Stage
Late Stage
Total Funding
$100M
2024-12-19Debt Financing· $100M

Leadership Team

F
Fahad AlBanna
CEO of DP World Tartus
leader-logo
Rizwan Soomar
CEO & MD, North Africa and Subcontinent
linkedin
Company data provided by crunchbase