Suitsupply · 1 day ago
Customer Experience Coordinator
Miami, Florida, United States
Full-time
Onsite
New Grad, Entry Level
$21/hr - $28/hrSuitsupply is a rapidly growing company in the fashion industry, seeking a Customer Experience Coordinator to enhance their customer journey. The role focuses on delivering exceptional service, ensuring a positive store experience, and supporting store operations in partnership with the management team.
FashionMen'sShopping
Responsibilities
Ensures client expectation is exceeded at each visit and maintaining an environment focused on the client experience by utilizing hospitality tools provided
Ensure all employees present professionally for each customer interaction according to company policies and practice highest level of customer service to achieve maximum sales
Ensure clienteling activities are mapped for each guest
Ensure seamless efficiency and positive atmosphere in the customer experience
Partner with leadership and expert teams to proactively address service issues
Performing other duties assigned by store leadership team
Qualification
Required
Previous experience in sales, hospitality, and/or service
Exceptional customer service/clienteling skills and excited to build relationships
Professional verbal and written communication skills
Flexible work schedule, including evenings, weekends, and holidays
Benefits
A top-of-the-line training program, unique to the industry
A clothing allowance for each new season
A generous employee discount
Opportunity to build a career with one of the fastest growing companies in fashion opportunity to travel to other stores and abroad
Company
Suitsupply
Suitsupply is a mens fashion brand that is retailed through an online store.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
NPM Capital
2017-11-27Private Equity
Leadership Team
Kirsten Zwijnenburg
Director of Marketing
Recent News
Sydney Morning Herald - Business
2025-06-21
Company data provided by crunchbase