Optum ยท 4 days ago
EAP Management Consultant - Remote
United States
Full-time
Remote
Mid, Senior Level
$28.94/hr - $51.63/hr
3+ years expOptum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The EAP Management Consultant provides strategic management consultation and organizational support, focusing on behavioral health and workplace issues, while ensuring safety and compliance with workplace regulations.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Collaborates, consults and coaches client company HR, Occupational Health, and management leadership including senior executives, security and legal at all levels to address organizational, behavioral, and performance concerns, identify options and develop appropriate strategic action plans
Performs behavioral risk screenings for the organization and individual employee for a wide variety of workplace and individual behavioral issues impacting job performance Assures appropriate resources are engaged
Facilitates Federally mandated and regulatory Drug free Workplace and other safety sensitive initiatives such as DOT, NRC, Threats of Violence following pertinent regulatory and best practice guidelines
Conducts in-depth telephonic clinical assessment and referral, assesses members for risk factors when appropriate to ensure member's safety and intervenes appropriately on emergency calls while staying within the scope of EAP/MC services
Provides telephonic solution focused psychoeducation/consultation to management referred employees
Manage cases on referred employees using their clinical skills and judgment to identify underlying clinical issues that may impact on workplace performance, selecting providers with specific expertise to address the identified clinical concerns and / or determine the appropriate level of care
Reviews initial clinical assessment with providers and relays workplace and job performance concerns and expectations involving job performance, mental health, chemical dependency and other behavioral issues
Certifies and authorizes and/or coordinates necessary treatment or EAP services. Discusses treatment plans with provider and negotiates changes as per Level of Care guidelines and EAP best practices
Conduct organizational consultations to managers, supervisors, HRBP, and other organizational leaders to address any workplace concerns
Provides referrals to internal resources such as Work Life, Legal and Financial Services as well as Community Resources as appropriate
Provide backup support across workplace support teams and other EAP teams as needed
Coordinates care with emergency services, CIRS, care management team and other managed health organizations as clinically appropriate
Obtains supervision case consultation from supervisors on a regular basis regarding member care, high risk issues and protocols, policy and procedural changes and updates regarding existing, former, or new client groups
Quotes and explain benefit coverage to members and to providers. Follows appropriate benefit eligibility procedures
Follows internal ethical and regulatory privacy policies such as HIPPA, maintaining confidentiality and private health information of members. Follows state and federal licensing practices. Document necessary case information using same guidelines
Use UHG computer-based case management portals. Creates and maintains appropriate clinical records
Participate in staff meetings, case conferences, and in-service opportunities
Participates as directed in the Quality Assurance Program
Engages in projects and other activities as directed by the Management Consultant Supervisor Manager
Demonstrates a willingness to support and grow both the culture and mission of Optum and the UnitedHealth Group
Works cooperatively with MC team and other UHG departments
Qualification
Required
Master's degree in counseling, Psychology, Social Work, or related field
Current, unrestricted, independent behavioral health license in the state of residence (LPC, LCSW, LMFT, PsyD / PhD Licensed Psychologist)
3+ years post masters direct clinical experience in settings such as: EAP, managed care, private or public clinics
3+ years of experience in mental health, chemical dependency, and workplace issues
Advanced knowledge of behavioral risk factors and have ability to assess a wide variety of workplace behavioral and performance issues
Demonstrated fluency in accessing appropriate referral within or outside the company
Solid interpersonal skills and the ability to work effectively among different levels of management and personnel
Preferred
Certified Employee Assistance Professional (CEAP)
Training or work experience in EAP, workplace, and organizational dynamics
Familiarity with regulatory knowledge including Department of Transportation, Nuclear Regulatory Commission and Department of Defense
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase