Midwest Health, Inc. · 2 days ago
Social Services Designee SSD
Midwest Health, Inc. is seeking a Social Services Designee to assist in implementing and directing social service programs. The role involves ensuring that residents' physical, mental, emotional, and social needs are met, as well as complying with facility policies and participating in community planning.
Health Care
Responsibilities
Comply with the Facility’s personnel, safety, and corporate policies and procedures
Comply with the marketing department’s policies and procedures
Report witnessed or reported allegations of resident abuse/neglect immediately to the Administrator/DON or Nurse Manager on Call
Treat residents, family members, visitors, and team members with respect and dignity
Maintain the confidentiality of all resident and family information
Report to work on time and as scheduled
Assist the Social Service Director in the planning, developing, organizing, implementing, evaluating, and directing of the social service programs of this facility
Meet with administration, medical and nursing staff, and other related departments in planning social services, as directed
Participate in community planning related to the interests of the facility and the services and needs of the resident and family
Coordinates admissions including readmissions, room moves and patient inquires
Participate in discharge planning, development and implementation of social care plans and resident assessments
Assist in arranging transportation to appointments, transfers to another facility, discharges, etc
Interview residents/families as necessary and in a private setting
Involve the resident/family in planning social service programs when possible
Provide information to resident/families as to Medicare/Medicaid, and other financial assistance programs available to the resident
Perform administrative requirements, such as completing necessary forms, reports, etc., and submitting such to the Director
May be required to coordinate resident Medicare and Medicaid benefits including beneficiary consent, denials, explanations, utilization and MS 2001
Responsible for coordinating VA and insurance benefits for residents
Record and maintain regular Social Service progress notes indicating response to the treatment plan and/or adjustment to institutional life
Coordinate social service activities with other departments as necessary
Make routine visits to residents and perform services as necessary
Maintain contact with the resident's family, involving them with non-medical progress reports as necessary
Assist in interpreting social, psychological, and emotional needs of the resident/family to the medical staff, attending physician, and other resident care team members
Develop and maintain a good working rapport with other departments within the facility, and outside community health, welfare and social agencies, to assure that social service programs can be properly maintained to meet the needs of the residents
Attend and participate in appropriate in-service training programs prior to performing tasks that may result in exposure to blood, body fluids, infectious materials, or hazardous chemicals
Report all incidents/accidents immediately
Participate in fire safety and disaster preparedness drills
Review complaints and grievances made by the resident and make a written/oral report to the Director indicating what action(s) were taken to resolve the complaint or grievance
Follow facility's established procedures
Inform the resident/family of the resident's personal and property rights
Assist resident with information concerning resident rights, living wills, etc
Is subject to hostile and emotionally upset residents, family members, etc
Qualification
Required
Bachelor's Degree from an approved school of social work, preferred
Social service designee certificate or license, required
If required to operate a motor vehicle for business purposes, must successfully complete the requirements contained in Company's Motor Vehicles policy
Must have basic computer skills
Must be able to read, write, speak, and understand the English language
Must be able to work beyond normal working hours and on weekends and holidays when necessary
Must be able to assist in the evacuation of residents during emergency situations
Must be able to perform the essential position functions of the job with, or without reasonable accommodation
Employee is required to use a transfer/gait belt or to obtain the assistance of another employee when attempting to assist residents when lifting or carrying objects in excess of 25 pounds
Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, hostile people within the Facility
Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met