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AdventHealth · 1 day ago

IT Support Services Supervisor

Altamonte Springs, FL

Full-time

Onsite

Mid Level

$66K/yr - $123K/yr

AdventHealth is a community-focused organization that emphasizes the holistic well-being of individuals. They are seeking an IT Support Services Supervisor to respond to and resolve service requests, manage system performance, and assist with hardware and software configurations.

Health CareHospitalOnline Portals

H1B Sponsor Likely

Responsibilities

Responds to and resolves service requests and incidents in a timely manner

Documents all support activities and resolutions in the ticketing system

Escalates complex issues to higher-level support teams as needed

Monitors system performance and alerts relevant teams to potential issues

Assists with the setup and configuration of hardware and software

Schedule: Nights, weekends, and on-call coverage required

Qualification

Information TechnologyITIL CertificationService Request ManagementSystem Performance MonitoringDocumentation Skills

Required

Bachelor's

Information Technology Infrastructure Library (ITIL) - EV Accredited Issuing Body

Benefits

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Company

AdventHealth

AdventHealth is a nonprofit healthcare system providing whole-person care through hospitals, clinics, and virtual services.

Founded in 1973

Altamonte Springs, Florida, USA

501-1000 employees

https://www.adventhealth.com/

H1B Sponsorship

AdventHealth has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (5)