Addison Group · 1 day ago
IT Support I-II
Dallas, TX
Full-time
Onsite
Entry, Mid Level
$40K/yr - $60K/yrAddison Group is seeking an IT Support I-II candidate to assist in providing help desk support for over 300 users. The role involves managing an average of 30-50 support tickets weekly, focusing on customer service and technical support for various technologies including O365 and Windows.
Information TechnologyRecruitingStaffing Agency
Responsibilities
Support 300+ users ranging from corporate business users to field support
Support an average of 30-50 tickets a week providing top quality customer service
Provide support experience within O365 (MS Office, AD, Outlook, etc.), Windows, VPNs, and mobile support (Android/iOS)
Qualification
Required
Support experience within O365 (MS Office, AD, Outlook, ect.)
Windows
VPNs
Mobile support (Android/iOS)
Self-starter and eager to continually learn
Preferred
Experience with OSPF layers
Certifications within Microsoft Technology Associate (MTA)
CompTIA A+
Company
Addison Group
Addison Group specializes in filling company’s contract, contract-to-hire, or direct hire positions with professional candidates.
Founded in 1999
1001-5000 employees
H1B Sponsorship
Addison Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Odyssey Investment Partners
2022-01-04Acquired
2016-12-19Private Equity
Leadership Team
Thomas B. Moran
CEO
Recent News
Company data provided by crunchbase