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The Greentree Group · 1 day ago

Organizational Change Management (OCM) Manager

Columbus, OH

Full-time

Onsite

Senior Level, Lead/Staff

$125K/yr - $150K/yr

10+ years exp

The Greentree Group is a dynamic company that specializes in delivering advanced solutions to federal, state, and commercial clients. They are seeking an Organizational Change Management (OCM) Manager to lead and execute change management approaches, ensuring maximum employee adoption and minimal resistance during a state-wide implementation effort.

Business DevelopmentConsultingInformation TechnologyService Industry

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Leading and executing change management approaches and plans to ensure maximum employee adoption and minimal resistance

Conducting change impact assessments, including stakeholder identification, impact analyses, and change readiness evaluations

Meeting with impacted users and stakeholders face-to-face in their environment to exchange information and understand their concerns

Utilizing structured methodologies and tools to create stakeholder engagement, communications, and learning strategies

Producing key deliverables such as communication plans, coaching plans, roadshows, training plans, resistance management plans, and readiness assessments

Translating system and process changes into actionable activities for employees and stakeholders

Collaborating with various business units and stakeholders to ensure consistent change adoption across the organization

Creating and managing comprehensive stakeholder engagement plans, anticipating and addressing potential resistance

Identifying potential risks and devising appropriate mitigation tactics

Coaching executive leadership and other key stakeholders to facilitate successful change

Gathering user and stakeholder feedback in regards to new systems and processes and delivering that information to the project team

Establishing efficient communication processes, including preparation, utilization of channels, review, and distribution mechanisms

Advocating for and implementing activities that promote user education and adoption of new services and technologies

Formulating and executing the program's training/learning initiatives

Evaluating success through Customer Experience and Satisfaction metrics

Ensuring the timely execution of all OCM-related project deliverables

Undertaking other duties as assigned within the project scope

The majority of the OCM delivery in this position will be on-site in the client environment

Qualification

Organizational Change ManagementChange Management CertificationProject ManagementAnalytical SkillsCommunication SkillsProblem-Solving SkillsTeamworkInterpersonal SkillsNegotiation TechniquesFacilitation Skills

Required

Bachelor's Degree in Computer Science, Information Systems, Business or a related field from an accredited institution, along with ten (10) or more years of relevant work experience

At least ten (10) years of demonstrated experience in organizational change management, with a focus on delivering face-to-face communications and leading enterprise-level process improvement projects within IT environments

Solid project management skills, including proficiency with tools like MS Project, and a comprehensive understanding of change management principles and methodologies

Demonstrated resilience in navigating ambiguous situations, with strong decision-making and problem-solving capabilities

Effective interpersonal communication skills, emphasizing a customer-service and teamwork-oriented approach

Experience in working alongside technical IT teams and business users

Candidates must be US Citizens