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Thread Bank · 1 day ago

Product Manager

Nashville, TN

Full-time

Onsite

Mid, Senior Level

3+ years exp

Thread Bank is a digital-first financial technology community bank that aims to enhance customer engagement through innovative solutions. They are seeking a Product Manager to lead the lifecycle of digital bank products, drive AI-powered enhancements, and collaborate with various teams to ensure compliance and customer value.

BankingFinanceFinancial Services

Responsibilities

Lead the end-to-end lifecycle of the digital bank product, from roadmap definition to post-launch optimization

Drive AI-powered product enhancements by identifying opportunities to integrate machine learning and generative AI capabilities into the digital banking experience, ensuring compliance and customer value

Manage and coordinate with external vendors responsible for software development and platform delivery

Define product requirements, prioritize features, and ensure alignment with business strategy and compliance needs

Collaborate with operations, compliance, marketing, and engineering partners to deliver seamless product enhancements

Develop and execute test plans to validate new functionality, ensuring stability, usability, and performance

Monitor KPIs, customer feedback, and market trends to identify continuous improvement opportunities

Serve as the primary liaison between internal stakeholders and vendor teams

Qualification

Product managementAI technologiesDigital banking platformsVendor managementSoftware testingAnalytical skillsBachelor’s degreeCommunication skillsOrganizational skills

Required

3–7 years of product management experience, ideally in financial services or fintech

Experience with AI technologies such as machine learning, natural language processing, or generative AI, and the ability to translate these into practical product features within a regulated environment

Strong understanding of digital banking platforms, customer experience, and operational processes

Proven experience managing third-party vendors and cross-functional teams

Familiarity with software testing, QA processes, and UAT execution

Excellent communication, organization, and analytical skills

Bachelor's degree in business, finance, computer science, or a related field