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DHL · 1 day ago

Global Key Accounts ACS Sales Director

Atlanta, GA

Full-time

Onsite

Director/Executive

7+ years exp

DHL is the world's leading express delivery and logistics company, known for its commitment to empowering employees. The Global Key Accounts ACS Sales Director will manage relationships with existing and new global key accounts, focusing on revenue growth and customer satisfaction through strategic sales initiatives.

Courier ServiceDelivery ServiceLocal BusinessLogisticsSupply Chain Management

No H1B

Responsibilities

Maintains and increase existing revenue streams and relationships with current key accounts

Ensures high post-sales satisfaction, facilitating positive long-term relationships for repeat business with customers

Responsible for calling on non-buying account locations or obtaining new accounts. Manages overall customer relationships, including dealing with customers' highest buying levels and coordinating the activities of customer-focused teams

Develops strategies to increase sales, penetration and profits in assigned accounts

Develops and implements comprehensive sales plans that include new and existing sales strategies for assigned territory and accounts

Facilitates information flow between key accounts and the company

Develops new business with key or named accounts on national and regional basis

Gathers detailed information about key accounts, identifies decision-makers, understands strategic business challenges and priorities and leads team in analyzing information and prioritizing opportunities critical to accounts

Identifies business opportunities, assesses customer needs, and matches these with DHL's ACS (Air Capacity Sales) services to acquire new accounts

Use WACD data and DHL ACS tools to identify sales opportunities in assigned territory

Partners and directs regional International GSA to coordinate customer requests and services that are being promoted

Coordinates sales efforts with booking center and provides flow of data on account competitors and suppliers to product management

Interprets network schedules, maintains updates for customer communication, has comprehensive knowledge of aircraft type, ULD types, and payload restrictions

Will be required attend RFQ sessions, contract solicitation meetings, tradeshows, customer events and required training as assigned

Complete all DHL required training timely

Qualification

Airline Cargo SalesSales Strategy DevelopmentCustomer Relationship ManagementWACD Data AnalysisContract NegotiationTeam CollaborationProblem SolvingCommunication Skills

Required

Recognized Professional subject matter expert Airline Cargo Sales field

Serves as prime consultant on highly significant matters relating to policies, programs, capabilities, and long-range goals and objectives in field

Ability to be trained timely with emerging technologies, (including WACD, CUT, and SOC) processes, and practices

Develops new applications based on professional principles and theories

Typically requires BS/BA in related discipline and 10-15 years of increasingly diverse or complex applications in field of expertise OR MS/MA and generally 7-10 years experience in related Airline Cargo Sales field

Professional serving as a consultant to management or GSA on major matters pertaining to policies, plans, and objectives

Work Authorization: DHL Express USA will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role