Ontra · 1 day ago
Legal Network Success Operations Manager
Los Angeles, CA
Full-time
Hybrid
Mid Level
$96K/yr - $144K/yr
3+ years expOntra is the leader in AI-powered solutions for the private markets, and they are seeking a Legal Network Success Operations Manager to transform complex lawyer and customer data into actionable insights. The role involves collaborating with various teams to optimize data collection processes and tools, while delivering high-quality reporting to support leadership visibility and business outcomes.
Artificial Intelligence (AI)Document ManagementLegalLegal TechSoftware
No H1B
Responsibilities
Provide strategic advice to the Legal Network team by conducting in-depth analysis of lawyer and customer data to inform decision-making
Collaborate with data and operations teams to design and implement processes for data collection necessary for strategic analysis
Manage and optimize legal network tools (e.g., Gainsight, SFDC, Sigma) to ensure efficient operation and alignment with Legal Network initiatives
Prepare and deliver monthly reports for leadership meetings, highlighting key insights and progress of ongoing projects
Engage with the Legal Network and Customer Success teams to identify potential issues with current projects and opportunities for new initiatives
Continuously assess and enhance operational tools and workflows to improve efficiency, scalability, and overall Legal Network performance
Qualification
Required
3+ years of experience in a relevant field, demonstrating a strong foundation in operations, analytics, or legal network–adjacent roles
1+ years of experience in investment banking, consulting, private equity, FP&A, or another analytically rigorous environment
Experience with Gainsight, Salesforce, and Sigma preferred; Gainsight certification is a plus
Exceptional attention to detail and accuracy, particularly in data analysis, reporting, and operational execution
Ability to translate complex data into clear, compelling insights for a variety of stakeholders
Ability to work effectively across teams and departments in a fast-moving environment, balancing multiple inputs and priorities
Preferred
Experience with Gainsight, Salesforce, and Sigma preferred; Gainsight certification is a plus
Benefits
Remote-first working policy, with office hubs in SF, NYC, Santa Barbara, and London
Twice yearly team offsites for in-person collaboration
Paid flexible time off policy
Paid parental leave and benefits
Employer-supported retirement contributions, varying by country
Monthly phone and internet reimbursement
Company-sponsored LinkedIn Learning accounts, department budgets for professional development, and robust onboarding program
Various options for medical, dental, and vision insurance
Company
Ontra
Ontra automates legal workflows with AI for contract and compliance management.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$310MKey Investors
Silicon Valley BankBlackstone GroupBattery Ventures
2025-06-10Debt Financing· $70M
2021-10-27Series B· $200M
2019-01-01Series A· $40M
Leadership Team
Troy Pospisil
Founder / CEO
Eric Hawkins
Chief Technology Officer
Recent News
2025-06-11
Seattle TechFlash
2025-06-11
Company data provided by crunchbase