Red Envelope Consulting · 1 month ago
Digital Communications Specialist
Red Envelope Consulting is seeking a Digital Communications Specialist to join their team and support the Indy Chamber’s mission to accelerate the Indy region’s economy. The role involves creating compelling content for various digital platforms and collaborating with internal teams to enhance digital engagement and storytelling.
ConsultingHuman ResourcesOutsourcingTraining
Responsibilities
Produce clear, compelling copy that reflects the Chamber’s voice and strategic direction across newsletters, website articles, press-related content, talking points, and campaign assets
Draft and edit content for a range of audiences including business leaders, policymakers, small business owners, and the public
Translate complex programs and initiatives into accessible, inspiring digital stories that reinforce regional momentum and community impact
Develop and schedule organizational newsletters, announcement emails, and segmented communications across audiences and business units
Maintain email communication calendars and ensure accuracy, consistency, and strategic alignment
Monitor engagement metrics and recommend improvements to enhance reach and effectiveness
Support the creation, scheduling, and publication of content across social media platforms, maintaining a consistent and professional brand presence
Assist in updating and enhancing website content to improve clarity, accuracy, and user experience
Collaborate with internal partners to ensure communications are timely, coordinated, and aligned across digital channels
Develop digital content that supports the Chamber’s strategic direction for economic growth, talent retention, and regional storytelling
Highlight local businesses, community partners, and success stories that reflect the momentum of the Indy region
Work with marketing, PR, events, membership, economic development, and business services teams to gather content, clarify messaging needs, and translate program goals into effective digital communication
Maintain strong working relationships with internal stakeholders to ensure coordinated storytelling and seamless communication
Track and report key performance indicators across digital platforms, recommending adjustments to improve engagement and clarity
Apply best practices in accessibility, readability, and digital communication
The Digital Communications Specialist is a representative of the Indy Chamber and is expected to model professionalism, reliability, and strong communication skills at all times
Qualification
Required
Produce clear, compelling copy that reflects the Chamber's voice and strategic direction across newsletters, website articles, press-related content, talking points, and campaign assets
Draft and edit content for a range of audiences including business leaders, policymakers, small business owners, and the public
Translate complex programs and initiatives into accessible, inspiring digital stories that reinforce regional momentum and community impact
Develop and schedule organizational newsletters, announcement emails, and segmented communications across audiences and business units
Maintain email communication calendars and ensure accuracy, consistency, and strategic alignment
Monitor engagement metrics and recommend improvements to enhance reach and effectiveness
Support the creation, scheduling, and publication of content across social media platforms, maintaining a consistent and professional brand presence
Assist in updating and enhancing website content to improve clarity, accuracy, and user experience
Collaborate with internal partners to ensure communications are timely, coordinated, and aligned across digital channels
Develop digital content that supports the Chamber's strategic direction for economic growth, talent retention, and regional storytelling
Highlight local businesses, community partners, and success stories that reflect the momentum of the Indy region
Work with marketing, PR, events, membership, economic development, and business services teams to gather content, clarify messaging needs, and translate program goals into effective digital communication
Maintain strong working relationships with internal stakeholders to ensure coordinated storytelling and seamless communication
Track and report key performance indicators across digital platforms, recommending adjustments to improve engagement and clarity
Apply best practices in accessibility, readability, and digital communication
The Digital Communications Specialist is a representative of the Indy Chamber and is expected to model professionalism, reliability, and strong communication skills at all times