Elevate Flexible Legal Resourcing · 4 days ago
Senior Manager, Legal Process Management
New Brunswick, NJ
Contract
Hybrid
Senior Level, Lead/Staff
8+ years expElevate Flexible Legal Resourcing is a global healthcare leader focused on innovation in pharmaceuticals and medical technology. They are seeking a Senior Manager, Legal Process Management to lead the design and implementation of a legal matter management system, enhancing service delivery and operational efficiency within the Global Legal organization.
Law Practice
Hiring Manager
Aakanksha Guleria
Responsibilities
Act as global process owner for the legal Work Management system, including implementation, change management, analytics, and continuous optimization
Lead large-scale, global technology implementations (e.g., ServiceNow), ensuring alignment across scope, timeline, cost, and quality
Partner with senior leadership and cross-functional teams (Legal, Technology, Finance, Procurement, Global Services) to align solutions with business needs
Apply Lean / Six Sigma and other improvement frameworks to drive operational efficiency; develop playbooks and standard operating guidelines
Establish metrics, KPIs, and reporting processes to measure outcomes, track performance, and ensure compliance with policies and regulations
Coordinate work in a matrixed environment, remove execution barriers, and support adoption through effective communication and training
Qualification
Required
Bachelor's degree required; JD or Master's preferred
8–10 years of relevant professional experience
Strong leadership, communication, and stakeholder management skills
Proven experience in complex project management and IT service management
Preferred
Certifications such as PMP, Agile, ITIL, or Lean Six Sigma preferred
Prior experience with legal service management platforms (e.g., ServiceNow, ONIT, Litify, Wolters Kluwer) preferred
Benefits
Curated training suite to enhance and develop your skills
Hands-on support
Networking opportunities
Accessing the most up-to-date resources
Company
Elevate Flexible Legal Resourcing
ElevateFlex (flexible legal resourcing) and Elevate (the law company) create a unique combination.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase