E-talentnetwork ยท 4 days ago
Student Account Representative
Hampton, VA
Contract
Onsite
New Grad, Entry Level
$24.04/hr - $26.44/hrE-talentnetwork is partnering with Virginia Peninsula Community College to find a Student Accounts Specialist. In this role, you will provide financial support and customer service, maintain accurate student account records, and ensure compliance with policies.
Staffing & Recruiting
Hiring Manager
Andy Williams
Responsibilities
Responding promptly and professionally to inquiries from students, staff, and external agencies
Managing student accounts, processing payments, refunds, and waivers
Reconciling deposits, preparing bank deposits, and maintaining accurate records
Processing third-party billing, collections, and contractual invoices
Supporting financial aid disbursements, refunds, and reconciliations
Ensuring compliance with federal and state regulations, including FATCA, FERPA, and the Virginia Unclaimed Property Program
Collaborating with departments on contracts, waivers, and special projects
Qualification
Required
Extensive experience in accounts receivable, financial support, or customer service within higher education, government, or nonprofit settings
Strong knowledge of student financial aid processes, GAAP, fund accounting, and state fiscal policies
Proficiency with Microsoft Office, SIS, WES, AIS, and other financial systems
Excellent communication skills, with the ability to interact effectively with students, staff, and external partners
Exceptional attention to detail, analytical skills, and the ability to perform accurate mathematical calculations
Experience with processing payments, refunds, reconciliations, and financial aid transactions
Ability to work independently or collaboratively across multiple campus locations and prioritize competing tasks
Company
E-talentnetwork
Etalentnetwork started with a vision to help businesses to recruit the best talent globally, our company provides RPO (Recruitment Process Outsourcing) which has been our core area since our inception.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase