Western Union · 1 day ago
Senior Manager, Product - Retail Payments
USA GA - Atlanta - Corporate Center V, 5 Concourse Parkway, Suite 2300
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$160K/yr - $217K/yr
7+ years expWestern Union is seeking a Senior Product Manager to lead their non-cash retail payments infrastructure. This role involves defining the strategy and execution plan for optimizing payments integrations and ensuring reliable, compliant, and cost-efficient infrastructure.
Financial ExchangesFinancial ServicesInternetMobile PaymentsPayments
Responsibilities
Own the product vision and roadmap for non-cash retail payments infrastructure (bank transfers, debit/credit cards, real-time payments, wallets)
Identify market opportunities, regulatory shifts, and new technologies to expand and strengthen payment capabilities
Lead the end-to-end rollout of new non-cash payment integrations with banks, PSPs, processors, and card networks
Drive platform scalability and reliability, ensuring uptime, resiliency, and regulatory compliance
Monitor and improve KPIs such as authorization rates, transaction success rates, settlement speed, and processing costs
Work closely with Compliance, Risk, Operations, Finance, and regional business teams to ensure infrastructure aligns with local regulations and business priorities
Serve as the SME for non-cash payment infrastructure, driving alignment across teams and geographies
Qualification
Required
7+ years of experience of product management experience in Financial Services, preferably payments
Undergraduate or graduate degree in business, economic, or related field
5+ years experience in payments, product strategy, fintech operations, or consulting
Deep understanding of the global payments landscape, including cards, ACH, real-time payments, wallets, and cross-border rails
Strong analytical and problem-solving skills, with the ability to structure and drive complex initiatives
Proven ability to lead cross-functional initiatives and communicate with technical and non-technical stakeholders
Experience using data to drive decisions
Communication Skills: Excellent writing and communication skills
Problem-Solving Skills: Proven problem-solving skills, a robust technological background, and an understanding of business processes
Benefits
Medical, Dental and Life Insurance
Tuition Assistance Program
Parental Leave
One day volunteer time off
$0 Money Transfer Fee Discount Code – Quarterly
Recognition Program “Game Changers”
Employee Discount Program
Global Adoption Assistance
Global Scholarship Awards Program
401k Plan
Company
Western Union
Western Union provides consumers and businesses with fast, reliable and convenient ways to send and receive money around the world.
5001-10000 employees
H1B Sponsorship
Western Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (93)
2024 (86)
2023 (101)
2022 (62)
2021 (90)
2020 (102)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-10-02IPO
Leadership Team
Nicolas Levi
Regional Vice President Middle East Afghanistan Pakistan
Ashutosh Shinde
Head - Technology Engineering Center (India)
Recent News
Cointelegraph
2026-01-09
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2026-01-05
2026-01-05
Company data provided by crunchbase