Omaha Housing Authority ยท 1 day ago
Administrative Assistant-Housing Operations
Admin - 1FOP, Omaha, NE, US
Full-time
Onsite
Entry Level
$17.53/hr - $23.67/hr
1+ years expOmaha Housing Authority is a nonprofit government agency committed to enhancing the quality of life for low and moderate-income individuals. They are seeking an Administrative Assistant to provide administrative support and customer service related to Housing Operations, ensuring effective communication and organization within the department.
CommunitiesProperty ManagementResidential
Responsibilities
Answer phones, direct calls, and assist residents and the public that come to the CO building
Process a variety of correspondence, reports, and other materials for the Housing Operations staff
Develops and maintains department file/records system to include uploading and maintaining SharePoint files for inspections, certifications, etc
Assist with work order/purchase order creation, closure, organization, or data entry
Assist with the review of budget reports, vacancy and month end reports, and work order productivity reports for HUD submissions and Housing Operations Scorecards
Assist with the scheduling and coordination of vendors with Housing Operations staff
Maintain adequate supply of office supplies
Maintain confidentiality of tenants, files, correspondence, etc. per OHA policies
Must clearly understand all aspects of the policies and procedures of OHA, including, OHA admissions and continued occupancy policies. Must have the ability to effectively communicate this to applicants, residents, and visitors
Prepares appropriate information necessary for meetings with directors, applicants, residents, and/or staff members
Schedule meetings for Housing Operations staff with applicants, residents, or other OHA departments when applicable
May respond to telephone and email inquiries concerning all properties
May assist with special projects
May occasionally work evening and weekend hours, especially in emergency situations
May work in other areas of Housing Operations as directed
Perform other duties as required or assigned
Prepare or locate documents for Legal Department for Notices/Evictions, Court Hearings
Qualification
Required
High School graduate / Associate's Degree in a related field is preferred
The position requires 1-2 years of office experience to include administrative experience
Customer service experience required
Excellent computer skills required
Must have a thorough knowledge of Business English, spelling, and punctuation
Must be proficient in Microsoft Word, Excel, Outlook, and PowerPoint
Ability to understand oral and written instructions
Must possess and maintain a driver's license and a good driving record
Must be insurable under the OHA auto insurance policy
Ability to establish and maintain effective working relationships with residents, co-workers, consultants, and contractors
Ability to communicate with people from a broad range of socio-economic backgrounds
Benefits
17 paid holidays, including your birthday, a floating holiday, and a self-care day
12 days of vacation and 12 days of sick leave per year
Medical, dental, and vision benefits start the 1st of the month following date of hire
Life Insurance, Health & Dependent Care FSA, Allstate Voluntary Insurance, and Pet Insurance
401(a) retirement plan with a 5.5% match and 457 compensation plan
Company
Omaha Housing Authority
Omaha Housing Authority offers public housing and affordable housing.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Gary Hatfield
Chief Financial Officer
Michelle Therkildsen
Executive Assistant to Chief Executive Officer
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