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RAM Mounts · 1 day ago

Order Entry Specialist

Seattle, WA

Full-time

Onsite

New Grad, Entry Level

$25/hr - $30/hr

National Products Inc., the creator of RAM® Mounts, has been a leader in premium mounting solutions since 1995. The Order Entry Specialist is responsible for accurately handling customer orders, entering data into the ERP system, and ensuring customer needs are met through collaboration with Sales and Operations teams.

Consumer GoodsHardware

Responsibilities

Obtain customer purchase order details (product codes, quantities, pricing, and shipping methods) and accurately input all information into the Order Management System

Quote pricing on bids and estimates and assist sales team support tasks

Assist in updating customer purchase information into the system, ensuring high data integrity

Verify and update customer and order information for terms of service and agreement

Review orders for further processing using multiple input methods and services, including EDI and web based software services, assisting sales with technical support as necessary

Communication with clients regarding order status, delays, and processing requirements

Work cross functionally with Sales and Operations teams to ensure customer needs are met across the organization, assisting other processes as needed

Qualification

Order Management SystemCRM softwareMS OfficeSales skillsVerbal communicationWritten communicationTime managementSelf-starter mentalityOrganizational skills

Required

Obtain customer purchase order details (product codes, quantities, pricing, and shipping methods) and accurately input all information into the Order Management System

Quote pricing on bids and estimates and assist sales team support tasks

Assist in updating customer purchase information into the system, ensuring high data integrity

Verify and update customer and order information for terms of service and agreement

Review orders for further processing using multiple input methods and services, including EDI and web based software services, assisting sales with technical support as necessary

Communication with clients regarding order status, delays, and processing requirements

Work cross functionally with Sales and Operations teams to ensure customer needs are met across the organization, assisting other processes as needed

Clear verbal and written communication skills

Able to work in fast-paced, self-directed environment

Proficient computer skills including MS Office and CRM software

Excellent telephone sales and service skills

Highly organized and efficient and excellent time management skills

Energetic with a self-starter mentality

High school diploma required