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Pliancy · 23 hours ago

Senior IT Consultant (Los Angeles)

Los Angeles, California, United States

Full-time

Onsite

Mid, Senior Level

$110K/yr - $120K/yr

5+ years exp

Pliancy is fundamentally changing the way businesses value technology by empowering the next evolution of IT leadership. The Senior IT Consultant will work closely with life sciences organizations and capital management firms to meet their IT operational needs, while fostering relationships and solving business problems through innovative technology.

Information TechnologyProfessional ServicesSaaSSoftware

Comp. & Benefits

Responsibilities

Drive the adoption of forward-thinking technology in rapid-growth environments

Develop unique, cutting-edge solutions to business problems by leveraging technology

Scope client solutions, identify the best option(s), and implement them within client environments

Provide high-touch support to executives, executive assistants, and staff

Troubleshoot day-to-day technical issues and assist with daily requests

Manage IT operations for clients, including user administration and support

Train users on and assist with the use of tools and technology to meet business needs

Document assets, configurations, passwords, processes, etc., to ensure current and accurate records

Assist with office moves, upgrades, and AV deployments

Qualification

MacOS experienceWindows desktop experienceM365 administrationGoogle Workspace administrationMDM experienceActive Directory knowledgeCloud ID servicesSaaS offerings experiencePublic cloud knowledgeNetwork fundamentalsStress managementTroubleshooting experienceQuick learnerRelationship-buildingCommunication skillsDocumentation skillsTeam-centric mentality

Required

Willing and able to commute within the greater Los Angeles metro area

5+ years of general IT support experience

Extensive macOS and Windows desktop experience

Extensive M365 & Google Workspace administration experience

MDM (device posturing) experience (Addigy, Intune)

Working knowledge of Active Directory/Azure AD

Experience with cloud ID services (Okta/DUO) and other MFA/SSO providers

Experience with common SaaS Offerings (including, but not limited to, Microsoft365, Box, Dropbox, and Egnyte)

Working functional knowledge of public cloud (AWS, Google Cloud, Microsoft Azure), with particular emphasis on IaaS and PaaS technology

General understanding of network fundamentals and ability to configure GUI-based network hardware

Excellent soft skills (relationship-building, communication, stress management)

Experience supporting and communicating with executive teams

Experience using professional skills to solve business needs independently

Proven ability to learn new technologies quickly

Troubleshooting experience (ability to work through issues methodically)

Ability & willingness to properly document processes and assets

A sense of pride and ownership in your work

A team-centric mentality, with a focus on collaboration, communication, documentation, improving processes, and succeeding together

Authorization to work in USA for any employer

Preferred

Experience/familiarity with life sciences software (GraphPad, Schrödinger, MOE, etc.)

Proficiency in BASH, ZSH, PowerShell, or equivalent scripting skills

Ability to utilize APIs for data collection and employ programming languages for action (automation)

Expertise in using profiles, open-source tools, or custom-built solutions for MDM customization

Technology strategy and roadmapping skills: collating requirements from various business sectors to devise solutions and bridge knowledge gaps

Experience initiating, monitor, and otherwise managing projects of all sizes

Benefits

Healthcare: Premiums for our base-level healthcare plan are 100% covered for employees and 50% covered for dependents, with the option to upgrade plus optional dental and vision plans

Company-funded HRA reimbursement account to help cover medical copays, deductibles, and coinsurance

Employer-funded commuter benefits and mileage reimbursement

401(k) match offered to help you plan for your long-term future

Unlimited PTO

Paid leave for new parents, including adoptive parents, to support your family's growth

Employee stock options so you can share in Pliancy's success