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Sparks Financial · 6 days ago

Client Service Associate

Denver, CO

Full-time

Hybrid

Entry Level

$65K/yr - $75K/yr

1+ years exp

Sparks Financial is a holistic wealth management firm, providing a top-notch experience to our valued clients. The Client Service Associate will assist in managing client relationships and workflows, ensuring client goals are met through operational knowledge in risk, investments, and planning.

FinanceFinancial ServicesWealth Management

Responsibilities

Support advising teams in all aspects of client relationship management, including client/household scheduling, servicing, and ensuring client information is correct and consistent

Prepare presentation material for client and prospect meetings with high level of attention to detail

Attend client meetings to support our advising teams with memorialization of meeting notes and action items

Complete all follow up/action items that arise during client interactions, including servicing items and ownership from start-to-finish of all operational procedures

Complete periodic internal reviews of managed households/ clients; working to identify areas of opportunity and data inconsistencies to review with our advising teams

Exemplify excellent communication skills across multiple business units, working collaboratively towards client goals with key stakeholders

Gain an understanding of Northwestern Mutual product selection including risk, wealth, holistic planning, and the integration of all three concepts

Participate in weekly, monthly, and quarterly meetings to share and develop skills and best practices

Ad-Hoc project requests as they arise

Qualification

Financial planningClient relationship managementAttention to detailLifeHealth Insurance LicenseLong Term Care LicenseFINRA SIE LicenseSeries 67 LicenseSeries 63 LicenseCommunicationInterpersonal skillsCollaboration

Required

1-2 years in financial services preferred, experience in financial planning is a plus

Bachelor's degree or equivalent secondary education. Equivalent relevant experience and training may be substituted

Resident Life and Health Insurance Licenses required (or earned within first 30 days of employment)

Long Term Care License Required (or earned within determined frequency after hire)

Ability to receive, prioritize, and complete workflow items regarding current financial situations and goals

Ability to complete analysis, source necessary information from outside business partners, and work alongside the Operations Team to execute assigned tasks

Demonstrated ability to work collaboratively with multiple business units, sourcing necessary information, and organizing deliverables in a consistent and concise manner

High level of attention to detail and detail orientation

Excellent communication and interpersonal skills

Demonstrated ability to handle the execution of confidential and time sensitive information