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PEAK Event Services · 4 days ago

Account Manager- Tent Department

Newport, RI

Part-time

Onsite

Mid, Senior Level

$60K/yr - $65K/yr

5+ years exp

PEAK Event Services is the premier event rental and tenting company in the Northeast, dedicated to delivering unique experiences for clients. The Account Manager is responsible for managing and growing assigned accounts, developing new client relationships, and ensuring customer satisfaction through effective communication and strategic planning.

Events Services

Responsibilities

Directly responsible for the satisfaction of assigned key accounts

Proactively meets with key accounts to showcase equipment, offer suggestions and growth strategies

Answer phones, create customer orders and assist customers with order design, order changes and questions

Proactively maintain and expand strategic accounts

Consult with clients to determine event details and rental needs

Identify and manage target client prospects

Prepare all customer quotes and follow up within 72 hours

Prepare and enter customer orders and production schedules/timelines, verify entered orders for accuracy, complete all revisions/additions

Participate and share experiences in weekly sales meetings

Identify leads, close sales, manage prospects and acquire new business

Conduct showroom appointments and assist with showroom visitors

Master order entry software including delivery, return, and labor pricing and billing procedures

Problem solve and troubleshoot rental inventory issues

Educate and inform customers about all rental items available and cross sell all company products

Some nights and weekends required for appointments, site visits and installations

Understand and respect the confidentiality of client and company information

Establish yourself as a trustworthy member of the sales team

Attend a minimum of one industry networking event per month and build relationships for the future business of the company

Offer guidance and solutions to junior inside sales team as needed

Act a role model within the department and company

Work with senior management to develop strategies and achieve sales goals

This position reports directly to the Regional Director of Tent Sales and Production

Clear communication skills, the willingness to become a team player and help out when needed is the kind of attitude that’s required to be successful in this position

It is especially important for the person functioning in this position to develop trust within the Sales Department. Honoring commitments made to customers by our sales team is critical to maintaining our industry reputation for high quality products and service. You will be involved on a daily basis with fulfilling those commitments

Qualification

Sales experienceAccount managementHospitality experienceTented projects familiarityOrder entry softwareMicrosoft Office proficiencyProfessional demeanorPositive attitudeClear communication