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Monnit Corporation · 4 days ago

IT Systems & Help Desk Administrator

Kaysville,UT,US

Full-time

Onsite

Entry, Mid Level

2+ years exp

Monnit Corporation is seeking a reliable, service-oriented IT Systems & Help Desk Administrator to support the technology needs of their Salt Lake City and Kaysville facilities. This role focuses on end-user support, system maintenance, and ensuring technology runs smoothly for both offices, helping employees stay productive and minimizing downtime.

ElectronicsHardwareInternet of ThingsManufacturing

Responsibilities

Provide daily IT support for employees, workstations, printers, and devices

Respond to help desk tickets and resolve technical issues promptly

Set up new user accounts, permissions, and workstation configurations

Support Windows desktops, laptops, and basic network connectivity

Assist with Microsoft 365, email administration, and password resets

Install software, apply updates, and perform system maintenance

Maintain IT asset inventory and basic documentation

Escalate complex infrastructure issues when needed

Qualification

IT supportWindows OSMicrosoft 365Active DirectoryNetworkingCustomer supportCommunication

Required

Provide daily IT support for employees, workstations, printers, and devices

Respond to help desk tickets and resolve technical issues promptly

Set up new user accounts, permissions, and workstation configurations

Support Windows desktops, laptops, and basic network connectivity

Assist with Microsoft 365, email administration, and password resets

Install software, apply updates, and perform system maintenance

Maintain IT asset inventory and basic documentation

Escalate complex infrastructure issues when needed

Preferred

2–4 years in IT support, help desk, or system support role

Experience with Windows OS, user support, and hardware troubleshooting

Basic understanding of networking, printers, and device connectivity

Experience supporting users in an operations or manufacturing setting

Strong communication and customer support mindset

Active Directory / Microsoft 365 admin experience

Basic knowledge of servers or virtualization

Exposure to ERP or production support systems

Benefits

Competitive salary

Health benefits

PTO

Holidays

Retirement program

Company

Monnit Corporation

At Monnit, we aim to bridge the gap between industry and technology through the Internet of Things by empowering businesses with low-cost, simple sensor solutions to monitor anything.

Founded in 2010

South Salt Lake, Utah, USA

51-200 employees