Substack · 4 days ago
Consumer Communications Manager
New York, NY
Full-time
Onsite
Mid, Senior Level
$115K/yr - $130K/yr
4+ years expSubstack is building a new economic engine for culture, empowering independent creators with their own publishing platform. As the Consumer Communications Manager, you will support creator stories, manage events, and enhance Substack's media presence while collaborating with various teams.
Content CreatorsMedia and EntertainmentNewsPublishingSubscription Service
Responsibilities
Support creator announcements, launches, and cultural moments across earned, social, and editorial channels
Develop press materials and support interviews, events, and press moments by preparing spokespeople, coordinating logistics, and pitching select opportunities
Surface timely opportunities to highlight writers and creators in priority categories while developing longer lead storylines
Partner with the communications, editorial, partnerships, and events teams to elevate the Substack brand and introduce the platform to new audiences
Maintain organized internal trackers to keep teams aligned on launches, events, and press opportunities, and share relevant consumer communications updates and insights across the company
Qualification
Required
4-6 years of experience in PR or Communications
Excellent written, verbal, and diplomatic skills, with sharp attention to detail
Strong media relations experience with a network across consumer outlets, and comfort pitching and shaping stories with journalists and producers
Curiosity about cultural and media trends, and comfort working with data to develop stronger, more compelling narratives
Strong organizational skills, with the ability to manage multiple projects under tight deadlines
A resourceful and adaptable mindset, capable of executing projects independently while collaborating effectively with teams
Willing to collaborate with any writer or creator on the platform regardless of their views
Ambitious self-starter, open-minded, with a high sense of initiative and urgency
Based in the New York City area
Benefits
Equity for all full-time roles
Exceptional benefits
Company
Substack
Substack is a subscription-based newsletter publishing platform for independent writers.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$200.23MKey Investors
Andreessen HorowitzFifty YearsY Combinator
2025-07-17Series C· $100M
2024-11-12Series Unknown· $10M
2023-05-26Equity Crowdfunding· $7.81M
Leadership Team
Hamish McKenzie
Co-founder and Chief Writing Officer
Jairaj Sethi
CTO
Recent News
2025-12-26
BiometricUpdate.com
2025-12-17
Company data provided by crunchbase