MaineHealth · 18 hours ago
Patient Service Representative-Surgical Care
Farmington, ME
Full-time
Onsite
New Grad, Entry LevelMaineHealth is a healthcare organization that values its employees and communities. They are seeking a Patient Service Representative to be the first point of contact for patients in the Surgical Care ambulatory practice, responsible for scheduling, registration, and providing exceptional customer service to ensure a positive patient experience.
CommunitiesDeliveryHealth CareHospital
Responsibilities
Greet patients in a professional, courteous, and welcoming manner
Register patients and verify demographic, insurance, and referral information
Schedule, reschedule, and confirm patient appointments
Answer incoming phone calls and route messages appropriately
Collect co-pays and process payments in accordance with MaineHealth policies
Maintain accurate documentation in the electronic medical record (EMR)
Communicate effectively with clinical staff to support patient flow
Ensure compliance with HIPAA and MaineHealth confidentiality standards
Perform general administrative and clerical duties as needed
Qualification
Required
High school diploma or GED preferred
Previous office experience with medical office experience preferred
Preferred
Proficient computer skills
Benefits
Paid parental leave
Flexible work policy
Student loan assistance
Training and education
Well-being resources for you and your family
Company
MaineHealth
A not-for-profit family of high-quality providers and healthcare organizations.
Founded in 1997
10001+ employees
H1B Sponsorship
MaineHealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (7)
2023 (12)
2022 (7)
2021 (2)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
$14.82MKey Investors
Health Resources and Services AdministrationNational Institutes of HealthMaine.gov
2025-01-02Grant· $0.67M
2023-08-01Grant· $12.9M
2022-12-13Grant· $0.95M
Leadership Team
Andrew Seward
CISO
Erin Brown
Chief Development Officer
Recent News
2025-11-01
Providence Business News
2025-09-25
2025-09-23
Company data provided by crunchbase