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Gosiger · 4 days ago

Sales Business Analyst

Dayton, OH

Full-time

Hybrid

Mid Level

Gosiger is a company focused on creating world-class customer experiences through business system design. The Sales Business Analyst will work on projects that influence the performance and efficiency of customer-facing teams, collaborating with various internal and external stakeholders to enhance business systems.

Industrial AutomationIndustrial ManufacturingManufacturingMechanical EngineeringRobotics

Responsibilities

Serve as the subject matter expert for Sales and Marketing business systems, utilizing your experience to solve business challenges

Manage the design, configuration, onboarding, and troubleshooting of Sales and Marketing business systems

Collaborate with internal Subject Matter Experts and process owners, recommending how to translate their operational processes into business systems

Collaborate with specialized internal teams including Data Solutions, IT, and Data Analytics and external teams including Software OEMs, Developers, and Implementation Partners

Remain current on the latest tools, technology and feature releases for sales and marketing business systems and the software space in general recommending opportunities to apply new solutions

Create and maintain process maps, articles, and SOP documentation for business systems and related processes

Create, maintain, and enforce project plans and timelines

Receive and resolve end user tickets

Onboard and train new employees in sales and marketing business systems

All other duties as assigned

Qualification

CRM software administrationCPQ software administrationWorkflow designSystems thinkingB2B marketing knowledgeMicrosoft Office proficiencyCommunication skillsIndependent work