Western Governors University · 17 hours ago
Front Desk Coordinator - Site Security
Western Governors University is committed to expanding access to higher education through innovative online programs. The Front Desk Coordinator will serve as the first point of contact for visitors and employees, managing front desk operations and supporting essential security processes.
Higher Education
Responsibilities
Greet and assist all visitors, vendors, and employees in a courteous, professional manner
Manage front desk operations, including visitor screening, badge issuance, and access control
Support security processes such as incident reporting, lost-and-found management, and emergency response
Coordinate with facilities, security, and building management teams regarding access and safety needs
Maintain confidentiality, data protection standards, and accurate visitor logs
Qualification
Required
High school diploma or equivalent; additional administrative or security training is a plus
3+ years of front desk, receptionist, hospitality, or customer service experience
Experience with Microsoft Office programs (Word, Outlook, Excel)
Preferred
Experience with ServiceNow or similar ticketing platforms
Familiarity with customer service best practices and emergency procedures
Experience with electronic badge access systems, and visitor management software
Experience in building management systems or corporate security environments
Benefits
Bonuses
Medical, dental, vision, telehealth and mental healthcare
Health savings account and flexible spending account
Basic and voluntary life insurance
Disability coverage
Accident, critical illness and hospital indemnity supplemental coverages
Legal and identity theft coverage
Retirement savings plan
Wellbeing program
Discounted WGU tuition
Flexible paid time off for rest and relaxation with no need for accrual
Flexible paid sick time with no need for accrual
11 paid holidays
Other paid leaves, including up to 12 weeks of parental leave
Company
Western Governors University
Western Governors University focuses on improving lives by creating pathways to opportunity for its students.
H1B Sponsorship
Western Governors University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (12)
2022 (30)
2021 (17)
2020 (37)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kauffman Foundation
2025-05-08Grant
Leadership Team
Recent News
2025-12-02
2025-10-29
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2025-10-03
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