Coveo · 20 hours ago
Senior Solution Engineer
United States (West)
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expCoveo is focused on Engineering Smarter Commerce to Convert, Scale, and Win. As a Senior Solution Engineer - Commerce, you will partner with prospects to assess their business and technical needs and demonstrate the value of Coveo’s solutions in modern digital commerce.
Artificial Intelligence (AI)Developer PlatformEnterprise SoftwareGenerative AIInformation TechnologySearch Engine
Responsibilities
Guide prospective customers in understanding, comparing, and evaluating Coveo’s Commerce solutions to support confident buying decisions
Conduct deep technical and business discovery to assess fit, capture requirements, uncover risks, and respond to technical and security-related questions throughout the evaluation process
Build and deliver tailored, competitive demos that highlight relevant commerce capabilities, key differentiators, and measurable business value
Lead the technical components of Proofs of Concept, collaborating cross-functionally to deliver solutions aligned with complex ecommerce use cases
Act as the technical owner for RFIs and RFPs, ensuring responses are accurate, compelling, and strategically position Coveo in competitive environments
Serve as a trusted commerce advisor and Coveo evangelist by providing strategic guidance and representing Coveo at select conferences, industry events, and customer engagements
Qualification
Required
8+ years of experience in the field as Presales / Sales Engineer/ Solution Consultant
Strong demo, POC and competitive benchmarking practices are part of your approach
You regularly represent the voice of the customer with product management
Commerce platform expertise (B2B or B2C) with technical and business requirements discovery experience in an ecommerce context
AI/ML expertise with Search and Commerce related models (e.g. query suggestions, product recommendation models, generative answering, etc.)
Able to navigate medium to large organizations and global enterprise (roles and responsibilities, departments, etc)
Programming skills with Python and Javascript and experience with APIs (Postman)
Able to travel minimum 30% of the time
Preferred
You may also have moved from Professional Services
You are great at scoping a project and determining key drivers to win a deal
CMS experience is a plus
Company
Coveo
Coveo is an AI-search and generative experience platform for advanced search, personalization, and recommendations.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$357.84MKey Investors
SCALE AIInnovation, Science and Economic Development CanadaOMERS Growth Equity
2025-07-10Post Ipo Equity· $3.29M
2024-09-12Grant· $15.2M
2021-11-24IPO
Leadership Team
Laurent Simoneau
CEO & Founder
Guy Gauvin
Chief Operating Officer
Recent News
2025-12-19
2025-12-18
2025-12-18
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