IMCS Group · 3 weeks ago
Program Manager | Global Compliance | RnC Risk Management
Tampa, FL
Full-time
Onsite
Mid, Senior Level
3+ years expIMCS Group is one of the fastest growing MWBE staffing firms in the U.S. They are seeking a Program Manager for Global Compliance within RnC Risk Management. The role involves ensuring effective communication of risk assessment outcomes, managing ticket reviews, and collaborating with various teams to mitigate risks and enhance security processes.
Staffing & Recruiting
No H1B
Responsibilities
Review tickets for inconsistencies, talking points, in advance of ERV calls/Initial conversation with customers
Validate ticket, associated tasks and SDD information
Manage and run ERV calls
Work with Risk Reviewer to understand questionable items and define approach to ticket review
Review previous tickets, including upstream and downstream relationships and for other firms and their results in relationship to other tickets– discuss inconsistencies with the Risk Reviewer
Maintain a dashboard of your ticket status' and be ready to report on status of any ticket and general metrics upon request
Review and action pending items/responses in a timely manner
Participate in Team calls and ideation exercises
Be able to communicate with Seniors and Stakeholders
Review related CRS and SRT tasks and manage calls upon request or when the Customer does not understand the record documentation
Assist with creation of Issues and/or Mitigation Plans for Issues
Track progress of the ticket through the Issue Mgmt. Stage and manage interactions with ancillary NIS teams: Global Workspace; m365; Third Party Risk Mgmt.; Splunk; Business Continuity; Mobile Application Mgmt.; BISO/CISO teams
Know when and how to escalate to senior management
Qualification
Required
Customer service skills to create an exceptional customer experience
Strong organizational and time management skills to support multiple concurrent reviews
Self-Awareness
Quick Learner (ability to integrate training and coaching received into action)
Asks questions to deepen their understanding of our processes, the business, and solutions
Knowledge of the Information Security Policy, Application Readiness Standard, & Applicable Supporting Standards
Understand the purpose of Application Readiness process
Ability to interact with customers, and ensure customers understand what actions they need to take
Ability to assess whether a control is 'met' or 'not met' (black and white)
Ability to review documentation analytically and assess control compliance based on information/documentation provided
Ability to evaluate complex data and determine whether data can be used to support the reviews being conducted
Ability to pull facts and details related to controls from different types of documentation and diagrams submitted
Interface with customers to ask clarifying questions, prompt for responses to open items, provide guidance on next steps, schedule meetings
Interface with AR Risk Manager(s) and AppSec Architects to provide status, raise flags/concerns related to IT Security Risk
Document work in the SNOW AR Ticket
Strong English written and verbal skills
Strong communication and organizational skills
Ability to manage multiple projects and teams
Problem-solving skills and strategic thinking
Knowledge of information security policies and application readiness standards
3 - 10 years of experience in a relevant role
Preferred
CISSP / CISM /CISA / CCSK / CCSP / CRISC
Understanding and Passion for Agile/XP/Scrum/Kanban
Understanding of Test-Driven Development built on User Stories
Understanding of Continuous Integration/Testing/Delivery/CI/CD
Familiarity with cloud architecture and services, such as Azure, AWS, GCP
Familiarity with Metasploit, Burp Suite, Fuzzing, and Jenkins
Familiarity with code reviews and penetration testing
Company
IMCS Group
IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Satish G Kumar
Founder and CEO
Kathleen Thompson
Diretor Client Partnership
Company data provided by crunchbase