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Electrical Source Holdings · 1 day ago

Inside Sales Representative

San Mateo, CA

Full-time

Onsite

New Grad, Entry Level

Electrical Source Holdings is a company focused on achieving revenue growth objectives through effective sales strategies. The Inside Sales Representative will work with customers to understand their needs, nurture relationships, and manage the sales process to ensure customer satisfaction.

Electrical DistributionManufacturing

Responsibilities

Sales representatives execute focused sales strategies to maximize annual sales growth by understanding their customers changing needs, matching current inventory to those needs and managing the successful execution of orders

Visit customers several times a year to further nurture professional relationships and look for additional opportunities to source new material for customers

Visit other sales reps customers who are in the area to maximize customer interaction while traveling

Prepare customer specific reports and data indicating new sales opportunities

Utilization of internal tools to analyze customer purchase patterns, lost sales and other product sales opportunities, as well as tracking the arrival of new product, reps proactively reach out to customers to generate new sales opportunities

Sales reps check product availability and price based on the customers needs

The reps key focus is to capture stock orders shipped direct to customers to fill their stock material needs

A key competitive advantage is our ability to ship same day directly to our customers customer

Sales reps develop and maintain close personal relationships with customers focused on understanding the needs of each individual customer, their specific business, and how we can continue to develop as a strategic partner over time via a combination of in person visits, phone, text, & email

Sales representatives use customer specific price alignment strategies to maximize sales volume

Sales reps quote specific product pricing prior to an order being placed

Sales reps create customized pricing matrices for their top customers to drive greater share of wallet

Sales reps use industry relationships to gather competitive pricing data

Sales reps target customers with significant opportunity for more business and offer an annual rebate program to drive growth

Sales reps use free shipping selectively to drive greater sales and increase market share, particularly with larger stock orders

Reps drive the sale of stock through product promotions

Sales reps see orders through to completion

Sales reps carefully type orders for mistake-free orders

Sales reps inform customers of received products that are on backorder

Sales reps monitor a open pick ticket report and resolve the many reasons why the ticket is still open (e.g. skipped in billing, backorder, customer cancelled and sales person did not cancel, etc.)

Sales reps type up RMA’s and monitor through to completion

The work hours will be established between the manager and employee based on the scheduling and coverage needs of the company

Qualification

Customer data analysisERP systems (Prophet 21)Analytics systems (MITS)Critical thinkingCommunicationProactive approachUndergraduate degree

Required

Critical thinking

Ability to analyze customer data trends for new sales opportunities

Proactive approach to understand individual customer needs and provide solutions from both existing inventory as well as looking for new products to supply to your customers based on their input

Excellent verbal and written communication skills

Ability to use ERP systems with a preference for Prophet 21

Ability to use analytics systems with a preference for MITS