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roadsurfer · 1 day ago

RV Fleet Care Supervisor - Las Vegas (Full Time)

Las Vegas

Full-time

Onsite

Entry, Mid Level

$22.50/hr - $25.50/hr

2+ years exp

Roadsurfer is a leading RV rental company with a culture that emphasizes teamwork and a hands-on approach. The RV Fleet Care Supervisor is responsible for overseeing camper van preparation, managing technical operations, and ensuring high-quality service and maintenance of vehicles.

LeisureRecreational VehiclesRentalTourism

No H1B

Responsibilities

Oversee and coordinate all processes related to camper van preparation, ensuring they are ready for customer use

Manage the technical operations and provide guidance to Station Service Specialist and Station Support Agent, ensuring efficiency and high-quality work

Conduct training sessions and proactively contribute to the development of station agents to maintain operational and vehicle excellence

Support Station Manager with training and development of station staff during on boarding as well as any follow up training needed to ensure vehicle excellence

Completing daily list such as verification of black/grey tanks are empty prior to departure, confirm windshield fluid/coolants are at appropriate levels

Empty black/grey water tanks for campers utilizing proper personal protection equipment (PPE) and disposing of wastewater according to local/federal laws

Inspect returned camper vans for damage, report findings and initiate necessary repairs

Uphold and enforce quality standards in vehicle preparation and maintenance to ensure customer satisfaction

Ensure all the stock, C&R material, spare parts and any other station needs are ordered when needed

Upon vehicle returns check for any damage, report this to into current roadsurfer software and coordinate with Damage Control Manager and Munich HQ and initiate the appropriate repairs

Build relationships with local workshops for service & maintenance needs

Keep vehicle maintained and up to date (oil changes, tire rotation etc)

Ensure weekly/monthly/yearly scheduled maintenance is completed

Qualification

Customer service orientationTechnical operations managementOSHA certificationCommunication skillsProblem-solving abilitiesOrganizational skillsTrainingDevelopmentTeam collaboration