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Discovery Land Company · 6 days ago

Residential Shopper - Summer '26

YC Yellowstone Club Operations, Big Sky, MT, US

Full-time

Onsite

Entry Level

$22/hr - $22/hr

1+ years exp

Discovery Land Company is seeking a Residential Shopper for the upcoming Summer season at Yellowstone Club in Big Sky, Montana. The role involves providing world-class service to Members and guests through timely procurement and delivery of their shopping requests.

Commercial Real EstateReal EstateReal Estate Investment

Responsibilities

Ensure that each Member and guest receives outstanding service in a friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service

Empowered to guarantee total Member satisfaction, display hospitality and professionalism to our Members at all times, take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions are handled in a legal and ethical manner

Understand and apply all property safety and security procedures to maintain a secure and safe environment for team members, Members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact your direct manager, the Director of Property Management, or Human Resources immediately

Maintain a favorable working relationship with all Yellowstone Club team members to foster and promote a positive working environment

Own and follow through on all Member requests & subsequent issues that may arise

Demonstrate strong organizational skills and attention to detail

Communicate effectively and professionally via phone, email, and in person

Provide world class customer service

Manage change & interruptions, yet remain focused on the task at hand

Work well under pressure and under tight timelines

Demonstrate strong attention to detail when preparing and stocking homes for arrival

Be willing to work a flexible and sometimes inconsistent schedule. This may include unexpected late nights and significant amounts of overtime and extra work days during peak season

Maintain good communication with other internal Yellowstone Club Teams to ensure appropriate procurement and delivery of requested items

Drive in a safe manner for several hours per day, making stops throughout the Gallatin Canyon, Bozeman and Big Sky

Follow all driver safety precautions including; wearing safety belts at all times, observing and maintaining speed limits, never attempting to put self or others at risk at any time

Follow all applicable speed limits and traffic laws while driving

Ensure vehicle is prepared to be driven by regularly checking exterior and interior for any issues, report any previous or new vehicle or building damages immediately to direct supervisor

Listen to and comprehend detailed requests and issues passed down from Members, guests and management

Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position

Meet departmental productivity, organization, and consistency standards

Maintain a positive and respectful attitude at all times

Treat Members, guests, vendors, customers and teammates with professionalism and respect at all times

Maintain privacy of Members and guests at all times

Maintain a clean and neat appearance at all times

Communicate regularly and effectively with all employees, supervisors, managers, and directors

Perform work in a safe and high quality manner

Project a favorable image of Yellowstone Club at all times

Assist with organizing and maintaining inventory of Pioneer Mercantile

Assist with ordering and organization of back stock items

Qualification

Customer serviceOrganizational skillsCommunication skillsValid US Driver’s LicenseBasic technology proficiencyAttention to detailProblem-solvingTeamwork