Mindlance · 18 hours ago
Salesforce Program Manager & Senior System Admin
United States
Full-time
Remote
Senior Level
5+ years expMindlance is seeking a Salesforce Program Manager & Senior System Admin to work within the CRM & Event Management product team. This role involves leading program-level planning, coordination, and communication while enhancing platform value through Agile methodologies.
Human Resources
Responsibilities
Oversee program planning, delivery timelines, and cross-team execution for Salesforce initiatives
Identify, manage, and resolve complex cross-functional dependencies
Ensure transparency of program status, risks, and release roadmaps
Track and report progress against commitments, quality metrics, and delivery outcomes
Maintain documentation of business processes, release notes, workflows, and program artifacts
Facilitate daily standups, sprint planning, backlog refinement, sprint reviews, and retrospectives
Support a structure of continuous improvement by managing retrospective actions to completion
Remove impediments through proactive problem-solving and stakeholder coordination
Work with stakeholders to understand needs and translate them into scalable solutions
Facilitate UAT sessions and functional demonstrations across multiple teams
Lead onboarding, training, and change-management activities
Drive user adoption through structured communication and support
Build positive team dynamics and strong relationships with customers, users, and technical staff
Other Duties as Assigned
Qualification
Required
Bachelor's degree + 5+ years' experience across application development lifecycle, infrastructure engineering, or application hosting
Minimum 3+ years as a business analyst
5+ years of Salesforce Administration experience (Sales Cloud and/or Service Cloud)
Excellent analytical thinking, problem-solving, communication, and documentation skills
Salesforce Admin Certification preferred
Experience working in Agile delivery environments
Strong working knowledge of Jira for backlog and sprint management
Ability to foster a data-driven, structured Agile culture
Demonstrated ability to balance team capacity, prioritization, quality, and deadlines
Strong knowledge of Agile frameworks; ability to coach teams in Agile best practices
Experience leading multi-functional project or scrum teams on complex, integrated platforms
Strong leadership presence with accountability for end-to-end delivery
Preferred
Certified Scrum Master (CSM) and/or Agile Certified Practitioner (PMI-ACP)
Experience with Salesforce configuration or implementation
Company
Mindlance
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
1001-5000 employees
H1B Sponsorship
Mindlance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
R
Rajat Paul Dhall
Co-Founder & Managing Director
V
Vik Kalra
Co-Founder and Managing Director
Recent News
2025-11-19
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2025-04-14
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