Achieve ยท 21 hours ago
Customer Service
United States
Full-time
Remote
Entry Level
$16/hr - $16/hr
1+ years expAchieve is a leading digital personal finance company that helps everyday people improve their financial situations. The Customer Service role involves providing empathetic support and guidance to members throughout their financial journeys, with opportunities for career progression within the company.
Financial Services
Responsibilities
Communicate with our members via phone and email, exhibiting care in every interaction
Listen to our members, providing empathy and solutions to their unique needs
Collaborate with your team to share knowledge and best practices
Accurately document Member interactions and activity
Qualification
Required
Minimum of 1 year of Customer Service experience (call center or retail)
High school diploma or equivalent
Available for an 8-hour shift between the hours of 6am - 8pm
People-focused approach and solution mindset
Ability to handle a high volume of inbound calls
Strong communication skills
Benefits
401 (k) with employer match
Medical, dental, and vision with HSA and FSA options
Competitive vacation and sick time off, as well as dedicated volunteer days
Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
Up to $5,250 paid back to you on eligible education expenses
Pet care discounts for your furry family members
Financial support in times of hardship with our Achieve Care Fund
A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups
Company
Achieve
Achieve is the leader in digital personal finance, built to help everyday people thrive.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bradford Stroh
Co-CEO/Founder
Carlyn Lamia
Vice President Strategic Initiatives, Chief of Staff to CEO
Recent News
2025-02-13
Company data provided by crunchbase