Outpatient Program Manager -New Braunfels/Kerrville jobs in United States
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Haverhill Pavilion Behavioral Health · 3 days ago

Outpatient Program Manager -New Braunfels/Kerrville

Haverhill Pavilion Behavioral Health is part of the Acadia Healthcare system, providing comprehensive addiction and mental health treatment. The Program Manager will oversee the Liberty Program, focusing on veterans and first responders, ensuring quality care and efficient operations while managing staff and program budgets.

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Responsibilities

Develop and maintain administrative and clinical operations that provide quality care and outcomes for the patients
Contribute to the planning and implementation of program goals, objectives, personnel, resources and equipment. Implement the approved program plan objectives, timetables, expected outcome and measures for assigned areas of responsibility
Oversee the program's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing counselors, clinical staff or other facility / clinic staff involved in the delivery of services through the program. Provides management and oversight for the facility program
Develop and implement procedures to ensure efficient operations of the program; continually identify opportunities to improve program's efficiency; coordinate care delivery, work flow; oversee scheduling, registration, discharge and billing processes for the person(s) receiving services according to facility / clinic procedure
Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation
Responsible for an assigned caseload
Monitor staff schedules to ensure that appropriate staffing levels are available to facilitate care in a timely manner
Develop and implement treatment plans, develop and maintain and audit charts and records for person(s) receiving services
Serve as liaison and provides consultation with other staff on related issues, regulations, and standards pertaining to area of clinical specialty
Assist in the development and implementation of operating policies and procedures for the program or organization; ensures that procedures and workflow are consistent with organizational objectives, treatment protocol, regulations, and standards of care; ensures that operations conform to established environmental, safety, and infection control requirements
Provide outreach services in area of clinical specialty, as needed
Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority

Qualification

Licensed counselor/therapistBehavioral health degreeSupervisory experienceCPR certificationDe-escalation/restraint certificationFirst aid certificationEmpathyCommunication skills

Required

Bachelor's degree in behavioral or mental health or closely related field required
Master's degree in behavioral or mental health where required by state for licensed clinicians
Four or more years' experience working with the population of the facility required
One or more years' supervisory experience required
Licensed counselor/therapist, as required by the state and for the area of clinical expertise: LPC, LMFT, LCSW
Valid driver's license, if required by the facility
CPR and de-escalation/restraint certification required (training available upon hire and offered by facility)
First aid may be required based on state or facility

Benefits

Competitive salary
Medical, dental, and vision insurance
Acadia Healthcare 401(k) plan
Excellent training program
Professional growth opportunity that is second to none in the industry. Join a team with defined career paths and a national family of hospitals and facilities as part of the Acadia Healthcare family

Company

Haverhill Pavilion Behavioral Health

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Haverhill Pavilion Behavioral Health Hospital is a leading, 71-bed inpatient behavioral health facility that provides comprehensive mental health services for adults over the age of 19 in the Haverhill, MA, area.

Funding

Current Stage
Growth Stage

Leadership Team

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Jeff Lenar
Chief Executive Officer
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