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Mercedes-Benz of Plano · 1 week ago

Receptionist

Plano, TX

Full-time

Onsite

Entry Level

1+ years exp

Mercedes-Benz of Plano is seeking a Receptionist to manage front desk operations and ensure a welcoming environment for clients and visitors. The role involves greeting clients, answering inquiries, and performing clerical duties to support dealership operations.

Automotive

Responsibilities

Greets clients and visitors, obtain name and nature of business and introduce them to the appropriate member

Answers questions about dealership and provides callers with address, directions, and other information

Takes messages or deliver calls to voicemail when the appropriate member is unavailable

Establishes and maintains good working relationships with customers to encourage repeat and referral business

Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly, and filed or distributed to the appropriate parties

Performs clerical duties such as filing, photocopying, typing, proofreading and data entry

Maintains professional appearance

Greets all clients in a friendly and timely manner

Answers phones in a friendly and timely manner within 3 rings

Arranges showroom displays and ensures showroom cars are wiped down daily

Updates client records as needed with feedback in CRM

Confirms appointments and reschedules as needed

Assists New/Pre-Owned Sales Manager/ Inventory Manager and other members as instructed

Other Duties: Job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time

Qualification

Customer serviceComputer skillsData entryProfessional appearancePhone skillsSelf-motivatedGoal orientedFast-paced environment

Required

High School Diploma or General Education Diploma; and one year related experience and/or training; or equivalent combination of education and experience

Current, valid driver's license and satisfactory Motor Vehicle Report (MVR)

Understand deadlines and be able to apply the appropriate sense of urgency to all tasks

Strong computer & phone skills (Internet, MS Outlook)

Professional appearance and work ethic

Self-motivated, goal oriented, and ability to work within a fast-paced environment