Manager, Strategic Operations and SCM jobs in United States
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Samsung Ads · 23 hours ago

Manager, Strategic Operations and SCM

Samsung Electronics America, Inc. is a leader in mobile technologies and consumer electronics. The SCM and Operations Manager will support the sales team by managing customer relationships and overseeing order processing and logistics operations, ensuring seamless communication and contributing to strategic projects that enhance efficiency.

Marketing & Advertising

Responsibilities

Manage Purchase Orders (POs) to ensure timely receipt, adjustments, and cancellations as needed
Track POs and monitor shipping schedules to ensure on-time delivery and address supply chain disruptions
Resolve operational challenges, including appointment pushouts, customer escalations, and out-of-stock situations
Collaborate with Amazon to support logistics programs and optimize processes for efficiency
Participate in strategic projects to improve operational workflows and customer satisfaction

Qualification

Supply Chain ManagementOperations ManagementAnalytical SkillsCustomer Relationship ManagementMultitaskCommunication SkillsInterpersonal SkillsDetail-oriented

Required

Bachelor's degree in Supply Chain Management, Operations, Business, or a related field required
6+ years of proven experience in supply chain management, operations, or a similar role
Strong analytical skills with the ability to manage complex data and processes
Excellent communication and interpersonal skills for effective collaboration with internal teams and external customers
Detail-oriented with a focus on accuracy and timeliness
Ability to work in a fast-paced environment and handle multiple priorities

Benefits

Medical
Dental
Vision
Life Insurance
401(k)
Employee Purchase Program
Tuition Assistance (after 6 months)
Paid Time Off
Student Loan Program (after 6 months)
Wellness Incentives
MBO bonus compensation, based on company, division, and individual performance

Company

Samsung Ads

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Samsung Ads helps consumers discover relevant content and brands across Smart TVs, mobile, and desktop.

Funding

Current Stage
Late Stage

Leadership Team

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Kimberly Lauterbach
Head Of Business Operations
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Company data provided by crunchbase