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Best Plumbing Supply · 17 hours ago

Senior Eclipse Systems Administrator

2001 Joshua Rd, Lafayette Hill, PA 19444, USA

Full-time

Hybrid

Senior Level

7+ years exp

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. They are seeking a Senior Eclipse Systems Administrator to ensure all Eclipse servers operate within service level agreements, suggest process improvements, and conduct root cause analysis to enhance system stability.

Consumer GoodsE-CommerceReal Estate

Responsibilities

Ensure all Eclipse servers and systems operate within business defined service level agreements

Proactively suggest areas for standardization and process improvements that lead to improved levels of service and system stability

Analyze multiple medium-difficult business problems and assess how automated systems or process changes can be implemented to solve them

Dig deep into the Eclipse data (SQL,TCL, Report writer) to get root cause or problem identification

Conduct root cause analysis in support of process improvements

Track production support issues, provide dependable updates within the request ticket, and ensure appropriate assignments and priorities

Monitor and maintain the health of all Eclipse servers

Monitor for and manage orphaned data/files in Linux and Universe

Monitor interoperability to other systems and services such as Avalara, EDI, WEB, Document Imaging, phantoms, etc

Configure, monitor, and maintain Eclipse SQL replication

Review, test, document, and deploy approved configuration changes. Update tracking tickets as required

Ensure printer configuration standardization

Deploy code into the production environments as defined by the business process

Monitor for data errors; correct and identify source where possible

Be available for urgent requests, including emergency contact on nights/weekends and on-site support

Successfully complete required safety and compliance training programs as assigned

Perform other reasonably related duties as assigned by immediate supervisor and other management as requested

Qualification

Eclipse softwareUniverse DatabaseLinux administrationSQLProblem-solvingCustomer serviceCommunication skillsDocumentation skills

Required

Bachelor's Degree or the equivalent combination of education, professional training, or work experience

7 or more years of industry experience with Solar Eclipse and Eclipse Basic

7 or more years of experience administering Universe Database on Linux or equivalent

Preferred

Have excellent analytical, conceptual, and problem-solving abilities and a keen attention to detail

Be able to deliver outstanding customer service including the ability to handle challenging issues in a professional manner

Have experience working directly with software vendors for debugging and enhancements and reporting and tracking status of defects and enhancement requests

Be able to deliver timely resolution to change control, system updates, and break/fix issues

Work collaboratively in a team environment and be able to work cross-functionally with other business units to gather requirements and propose solutions

Demonstrate excellent communication and interpersonal skills to interact with project leads, developers, users, and other team members

Possess excellent documentation and organizational skills