Optum · 1 week ago
Senior Director Optum Financial Communications - Hybrid in MN or DC
Eden Prairie, MN
Full-time
Hybrid
Director/Executive
$159K/yr - $273K/yrOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Senior Director, Optum Financial Communications is responsible for communications strategy and execution, focusing on internal and external communications to advance business objectives.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Establish and expand trust-based relationships with Optum Financial leadership through proactive, ongoing, disciplined engagement and expert strategic counsel
Develop and execute integrated communications strategies to advance the market and business priorities Execute integrated communications and visibility plans, activities and events to support growth objectives and employee engagement
Work across the markets to identify opportunities to foster employee connectivity, accelerate growth with current and prospective customers and keep the organization connected to customer needs and insights
Provide strategic counsel and support to Optum Financial CEO
Engage in declared and emergent priority issues as needed; contribute to and assist in the tactical execution of strategic initiatives with an emphasis on deliverables, timelines, metrics and budgets
Partner across the communications organization to assess and optimize existing channels and tools to strengthen employees' understanding of company strategy and culture, while also spearheading the exploration of new and innovative technologies to reach and engage a diverse range of internal audiences
Develop and execute an engagement and awareness-building strategy that amplifies the distinctive, positive impact Optum Financial is having in enabling better care experiences through technology-enabled services
Effectively manage issues and crisis communications as needed collaborating with business and functional partners to respond appropriately and effectively
Write and develop content tailored to the specific medium and audience requirements. Adapt style/tone to meet the needs of the specific message/leader/audience/channel
Enforce quality standards and protocols that ensure consistently exceptional, high-quality work product, including all written materials and messaging generated by the team
Analyze data and results from completed communications campaigns and tactics to identify and implement opportunities to improve content, delivery approaches and overall effectiveness
Partner with Optum communications professionals in delivering strategic priorities that deepen employees' connection to the business and advance business goals with key external stakeholders
Provide consistent, hands-on support and coaching to communications team members through expert guidance, support and mentorship
Set a positive example as a team and cultural leader, consistently demonstrating and advancing company values and modeling the core competencies for UHG communicators
Qualification
Required
Extensive writing and editing experience with an uncompromising eye for quality and clarity. Ability to flex and write/edit effectively for different audiences, applying appropriate tone, detail and message elevation for each unique situation
Demonstrated experience developing and leading successful multi-channel engagement campaigns integrating traditional, digital and social media strategies
Demonstrated experience successfully managing emerging and urgent issues and crises with significant reputational and business implications, and the ability to develop and implement strategic, effective response plans taking into account various audiences
Demonstrated experience and skill leading a high-performing, strategic communications team
Demonstrated ability to proactively and quickly recognize and assess reputational opportunities and issues, effectively communicating both the implications of the issue at hand and a clear path forward to executive stakeholders and team members
Demonstrated ability to prioritize and operate effectively in a highly matrixed, complex business and communications environment, including simultaneously supporting multiple stakeholders and effectively advancing multiple communication priorities
Demonstrated ability and willingness to collaborate with communications leaders across multiple businesses, in the interest of telling a more integrated, holistic story and protecting and elevating the reputation of the broader enterprise
Proven seasoned corporate communication professional with demonstrated success working with senior executive level clients and stakeholders, and building strong relationships across business groups and functions
Preferred
B2B Healthcare experience, particularly with health tech or financial services
Demonstrated experience driving earned media, combined with a proven ability to positively and effectively influence reporting and resulting coverage
Marketing communications experience supporting growth initiatives through social media strategies, webinars and sales enablement tactics
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
Founded in 2011
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase