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FirstEnergy · 1 day ago

Program Manager Enterprise Risk Management - Risk - Akron FirstEnergy Headquarters

Akron, OH

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

FirstEnergy is a forward-thinking electric utility committed to making customers’ lives brighter and our communities stronger. The Program Manager will oversee the execution of the annual risk assessment and lead risk reviews to ensure effective management of enterprise risks and opportunities across the organization.

Clean EnergyEnergyEnergy EfficiencyInformation Services

No H1B

Responsibilities

A risk assessment is an annual exercise to work across all FE to identify and assess the top strategic risks to the business and provide assurance that they are managed. This role will oversee the execution of the annual risk assessment through both a bottom-up and top-down approach to assess risks, pressure-test mitigation plans, and determine the overall risk profile of FE

Lead Risk Reviews of prioritized enterprise risks which will deep-dive the most important drivers of these risks, identify current and potential mitigation plans, and determine if there are gaps to exploit new opportunities

Perform risk advisory services to support business units and senior management to continue to manage enterprise risks through strategic projects that produce insights for the business as to how to best manage risks and capture opportunities on enterprise topics

Lead the development of enterprise risk management programs within FE’s business segments (OH, PA, NJ, WV/MD, and FE Transmission) by working with risk owners within each of these segments to support FE’s “risk intelligence” and ability to manage risks

Interface with management at all levels of the organization (through Executive Council) and craft communications to facilitate strategic decision-making

Continuously improve the enterprise risk management process to meet the needs of FE’s business units and provide services across FE that support the ERM strategy to make risk actionable

Collaborate across the Corporate Risk Teams and with business unit leadership (Enterprise Risk Owners)

Encourage team development and drive opportunities for career enhancement for all team members

This position will act as an informal leader and will have responsibility to direct the work of other team members. The successful candidate will effectively lead other team members through project management, coaching, and delegation. While several activities are described below to provide a comprehensive overview of the responsibilities of this team, it is expected that the Program Manager will work with the Director to appropriately determine which activities to delegate and oversee, and which to perform themselves

Perform the Enterprise Risk Assessment (ERA) process from start to finish, connecting the risk assessment to strategic and operational objectives, and providing effective challenge to ensure that risks are properly identified and managed

Own the Risk Universe (the comprehensive record of all enterprise risks across FE) and monitor and report key changes in a timely fashion

Execute the ERA from a top-down and bottom-up approach, including any intermediate updates to account for emerging risks

This includes risk identification, assessment, mitigation, and communication

This leader will recommend needs for monitoring and potential refreshes of the risk assessment that may occur outside of the annual assessment cycle

The team will hold cross-functional workshops and individual meetings with all levels of the business (individual contributor to Executive Council) to achieve consensus on risk identification, assessment, and mitigation

Maintain ongoing relationships across the business to identify changes to the risk universe and/or emerging risks

Perform an ongoing “external scan” of top industry and emerging risks, including research of potential impacts to FirstEnergy. The results of this research will be compared to the FE’s risk universe to identify and escalate any gaps that need to be addressed. This will also include working with industry research groups

Perform Risk Reviews on prioritized risks which will ultimately be delivered to the Board of Directors by Risk Owners. These must be performed according to the annual Risk Reporting calendar to the Board

Will ensure accurate Risk Data is entered, validated, and reviewed in the GRACE tool, FE’s GRC system of record across Risk, Ethics & Compliance, and Internal Audit

Conduct Risk Advisory Services to support business units in analyzing and managing enterprise-wide risk and opportunities, at times using tools and templates for a standardized approach. This will include leading cross-functional teams to identify impacts of risks across the business and implement solutions. It is a highly collaborative role which will require the team to work closely with business units to lead to strategic solutions

Will serve as a strategic leader and collaborate across the ERM team on continuous improvement of the ERM program

Will collaborate with Legal on the Risk Factors included in the quarterly 10K/Q and other external disclosures

Will facilitate a right-sized ERM program at each of the key business segments to monitor key risks. This includes training, defined touchpoints, and feedback loops to inform continuous improvement of the ERM program

Will serve as a main point of contact to business units and interface with audiences of all levels (individual contributors through Executive Council) to facilitate a risk-aware culture and embed a risk mindset within the business

Evaluate potential Risk Advisory Services projects that are referred to the Risk Department using a prioritization methodology

Qualification

Risk ManagementProgram ManagementStrategic ThinkingChange ManagementAnalytical AbilitiesProject ManagementTeam DevelopmentInclusive Work EnvironmentMicrosoft OfficeLeadership SkillsCommunication Skills

Required

Bachelor's degree in Finance, Business Administration, Economics, Engineering or related discipline required

Minimum 10 years relevant work experience required

Relevant experience includes risk management, program management, change management and facilitation, or other strategic roles

Experience leading cross-departmental projects in deep collaboration with other business units

Experience developing or working with diverse teams and building an inclusive work environment

Project management skills, including change management

Leadership skills to manage complex, enterprise-wide programs

Excellent communications skills, written and verbal, and experience developing and delivering messaging to an Executive Council

Superior analytical abilities, including problem-solving, decision-making, and effective challenge

Strong understanding or ability to learn risk management processes

Strategic thinking and thought leadership with respect to risks and opportunities facing the utility industry and FirstEnergy

Highest standards of business conduct and ethical behaviors

Role models and reinforces the FE Values & Behaviors

Proficient in Microsoft Office applications

Benefits

Competitive pay plus incentive compensation

A company-sponsored pension plan

401(k) savings plan with matching employer contribution

A choice of medical, prescription drug, dental, vision, and life insurance programs

Skills development training with tuition reimbursement

Company

FirstEnergy

Glassdoor3.6

We are a forward-thinking electric utility centered on integrity, powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

Founded in 1997

Akron, Ohio, USA

10001+ employees