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Capital University · 19 hours ago

Event Operations Supervisor (Internal Applicants Only)

Columbus,OH,US

Full-time

Onsite

Entry, Mid Level

1+ years exp

Capital University is an institution focused on providing quality education and services to its community. The Events Operations Supervisor is responsible for the logistical coordination and execution of resources for events, ensuring high-quality customer service and efficient operations.

Higher Education

No H1B

Responsibilities

Coordinates daily, weekly, and monthly setup and tear down schedules for self and operational staff

Supervises full-time and part-time operations staff and student operations staff

Interview, hire, and train student staff to assist with evening and weekend events

Works closely with housekeeping services to ensure correct communication prior to events on event housekeeping needs

Responsible for creating and updating Operations Manual

Coordinates audio visual needs with the Information Technology department

Oversees delivery and set up of all rental items for special events or meetings

Demonstrate a strong focus on guest satisfaction & relations and provide outstanding customer service

Tracks and implements resource changes daily

Become a super user of 25live – learn in-depth reporting and how to create specific reports for your needs

Create work orders through website for any necessary work needed in locations or on equipment

Schedule resources and staff for events

Assess space utilization and scheduling coordination

Reviews monthly inventory

Qualification

Supervisory experienceAudio-visual knowledgeEvent coordinationCustomer serviceTeam collaborationDetail-orientedCommunication skillsFlexibilityTime management

Required

High school diploma or equivalent is required

At least one year of related experience and/or training or equivalent combination of education and experience

Supervisory or Management experience of at least 10 months is required

Motor vehicle license required

Ability to work closely and professionally with others as part of a team, be flexible, pay attention to detail, work without supervision and demonstrate considerable initiative, communicate professionally both verbally and written means

Works well others from diverse backgrounds

Ability to manage multiple priorities under tight deadlines, establish departmental goals and priorities, perform advanced supervisory responsibilities, and contribute to Capital University's philosophy, strategic plan, goals, and doctrine

Must be available to answer and respond to calls outside of business hours, as notified by supervisor

Many events require early morning, evening, and weekend hours

Advanced knowledge of conferences and special events

Proficient knowledge of audio-visual concepts