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Peninsula Humane Society & SPCA · 1 day ago

Development Assistant

Burlingame, CA, US

Full-time

Onsite

Entry Level

$23/hr - $26/hr

2+ years exp

Peninsula Humane Society & SPCA is a non-profit organization dedicated to animal welfare. They are seeking a Development Assistant to manage donor data, facilitate mail campaigns, and cultivate relationships with donors to support their community engagement efforts.

Health CareNon Profit

Responsibilities

Ensure high-quality data within the database:

Uphold donor confidentiality through database security

Learn and follow proper protocols and strategy for data entry including coding donor accounts appropriately

Steward data through clean-up procedures, etc., to maintain database integrity

Develop and maintain best practices for donor data and database architecture as our approach to engaging with donors evolves

Answer general questions from the community and donors through calls, texts and email

Facilitate mail campaigns by querying for and exporting data files, reviewing/ editing copy, maintaining schedules, and coordinating with direct response marketing contractors

Coordinate with the Communications Manager and contractors to keep development-related webpages current and engaging

Write articles for and edit drafts of the quarterly Pawprint newsletter

Communicate with donors: clarifying donations and/or donor information, in-kind acknowledgement letters, and stewardship

Cultivate positive relationships with donors that allow them to engage with and contribute to PHS

Train and supervise development department volunteers

Maintain department supply inventory; edit drafts of and order new supplies

Act as a backup for gift batch entry, thank you letters, etc

Maintain the PHS wish list – make sure donations are delivered to the appropriate departments and thank you letters are sent

Assist with texting program

Responsible for managing the grant cycle: researching, contact cultivation, applications, and stewardship

Help develop social media strategies and content if needed

Maintain a professional demeanor while interacting with the public, donors, volunteers, and other coworkers

Work effectively under pressure to deliver accurate results in a fast-paced environment

Qualification

Database managementMicrosoft ExcelWritten communicationRaiser’s EdgeGoogle DriveProfessional demeanorOrganizational skillsTime managementVerbal communicationProblem-solving

Required

Upon hire, must pass a background check

Bachelor's degree (B.A.) from four-year college or university; or two to five years related experience; or equivalent combination of education and experience

Proficient working with Microsoft Office specifically Excel and Word

Possess excellent written and verbal communication skills

Ability to write routine reports and correspondence

Ability to speak effectively before groups of donors or potential donors

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedures manuals and a variety of instructions furnished in written, oral, diagram, or schedule form

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Ability to apply concepts of basic algebra and geometry

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Professional, enthusiastic and positive demeanor

Strong organizational and time management skills

Possess a valid CA driver's license with a satisfactory record to be insured by our insurance company