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Emancipet · 1 day ago

Accounting Associate (Bilingual)

Austin, TX

Full-time

Hybrid

Entry Level

$50K/yr - $55K/yr

2+ years exp

Emancipet is a leading non-profit veterinary care provider in the United States, dedicated to making veterinary care affordable and accessible for everyone. The Accounting Associate plays a critical role in managing clinic revenue and donor contributions, ensuring accurate financial record-keeping and providing bilingual support to clients navigating payment options.

Health CareNon ProfitPetVeterinary

No H1B

Responsibilities

Manage the payment plan inbox and serve as the primary point of contact for internal and external inquiries

Provide bilingual support (English/Spanish) to assist clients in navigating payment options and resolving account issues

Send timely payment reminders to ensure payment plans remain in good standing

Process new payment plan enrollments, amendments, and plan closures with high attention to detail

Monitor and reconcile electronic payments and donations across multiple platforms, identifying and resolving discrepancies promptly

Reconcile cash, check, and currency deposits with high accuracy

Audit petty cash accounts, ensuring strict adherence to internal controls and replenishment protocols

Collaborate with the Development team to ensure donations are properly tracked in the CRM and used as the donor intended

Coordinate with branch leadership to resolve cash handling variances

Ensure all transactions are substantiated by supporting documentation to meet tax and audit compliance standards

Maintain strict confidentiality regarding sensitive client information and organizational financial records

Process and digitize incoming mail, routing documents to the appropriate departments to ensure timely action and accurate record-keeping

Support the month-end close process by ensuring all cash reconciliations are completed on schedule

Prepare documentation and support internal and external audits, tax return preparation, and compliance requests

Identify opportunities to streamline cash handling and revenue reporting

Other duties as assigned

Qualification

Accounting experienceExcel proficiencyBilingual (English/Spanish)Payment processing platformsAccounting software experienceClear communicatorContinuous improvement mindset

Required

A passion for Emancipet's mission and values: compassionate service, excellence, teaching & learning, and optimism

2+ years of experience in accounting, bookkeeping, or accounts receivable

Professional proficiency in Spanish and English is required, with the ability to navigate complex financial and customer service conversations in both languages

Experience managing the daily inflow of transactions across multiple platforms

Comfort working with payment processing platforms; experience with Square or Stripe is a plus

Experience using accounting software or ERP systems; Sage Intacct experience is a plus

Strong Excel skills, including formulas, pivot tables, and reconciliation of financial data

Clear and thoughtful communicator who can collaborate across departments to resolve payment issues and explain financial processes

A continuous improvement mindset, with the ability to navigate evolving systems and identify opportunities to make processes more efficient and effective

Benefits

Generous Paid Time Off – 9 paid holidays and 120 hours of PTO, increasing with tenure, with the ability to roll over 40 hours each year.

401(k) Plan – Emancipet match of 50% of your contribution, up to 5% of your annual pay.

Health Insurance – 100% Emancipet-paid coverage for employees and their children, with zero co-pays, zero out-of-pocket expenses, and most common prescriptions at $0.

Dental & Vision Insurance – 100% Emancipet-paid coverage for employees and their children.

Telehealth – 100% Emancipet-paid telehealth for your entire household, partner/spouse and all children under 26, regardless of insurance status. This provides $0 visits for urgent care, mental and behavioral health care, pharmacy, and health advocacy services.

Life AD&D Insurance – 100% Emancipet-paid employee coverage, including estate planning service, travel assistance, and identity theft protection.

Voluntary Benefits – Additional coverage options, including accident, cancer, supplemental life, short- and long-term disability, and more.

Support for Your Pets - $324 per year in free services or products through Emancipet.