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Novant Health · 2 days ago

Communications Center Specialist

Monroe, NC

Full-time

Onsite

New Grad, Entry Level

Novant Health is committed to creating exceptional care experiences and is seeking a Communications Center Specialist to join their Security Operations Center. This role is vital for ensuring safety by managing communications and dispatching services during both routine and emergency situations.

FitnessHealth CareHospitalMedical

H1B Sponsor Likely

Responsibilities

Act as the central communication hub for the Security Operations Center

Dispatch Protective Services in response to calls and incidents

Monitor radio traffic and track real-time status updates

Respond to and document routine and emergency calls from team members, visitors, patients, and Public Safety personnel

Understand and apply Public Safety protocols, policies, and applications

Maintain thorough knowledge of all Novant Health facilities and Department of Public Safety (DPS) program

Qualification

Crisis Prevention Institute certificationAPCO Public Safety Tele-communicator IEmergency Telecommunications experienceDPS knowledgeTeamworkCommunication skills

Required

High School Diploma or GED, required

Crisis Prevention Institute Non-Violent Crisis Intervention, Crisis Communications, or CIT within 1 year of hire; APCO Public Safety Tele-communicator I and RQI Responder certified within 6 months of hire, required

DPS, Security, law enforcement or military communications experience

Preferred

Some College Courses Preferred

Satisfactory experience as a Communications Technician, Emergency Telecommunications Specialist, Dispatcher, - Preferred Related experience will be considered

Company

Novant Health

Glassdoor3.7

Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals.

Founded in 1997

Charlotte, North Carolina, USA

10001+ employees

https://www.novanthealth.org/

H1B Sponsorship

Novant Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (9)

2024 (13)

2023 (13)

2022 (10)

2021 (17)

2020 (7)