LanceSoft, Inc. ยท 1 day ago
Operations Support Specialist
LanceSoft, Inc. is seeking a highly motivated and experienced Operational Support Specialist to join their team. The ideal candidate will have a strong background in IT processes and will play a critical role in enabling the smooth execution of enterprise architecture reviews.
Information Technology
Responsibilities
Support intake, triage and closure of architecture review requests
Collaborating with architects and technical leads to perform daily project and operational activities, ensuring timely delivery of milestones and issue resolution
Support multiple concurrent initiatives, balancing priorities and adapting to shifting timelines
Manage documentation, reporting, and task tracking using Share Point, Confluence, MS Teams, JIRA and other collaboration tools
Maintain and update architecture review documentation, templates, and tracking systems
Assist in compiling review materials such as diagrams, presentations, and technical summaries
Help manage dashboards and reporting tools for architecture governance metrics
Collaborate with cross-functional teams to streamline operational workflows
Maintain high standards of accuracy and attention to detail in all deliverables
Contribute to process improvement and operational efficiency efforts
Qualification
Required
8+ years of experience in IT
Technical experience with software development lifecycle and knowledge of architecture concepts
Ability to work independently and collaboratively in a fast-paced environment
Excellent written and verbal communication skills
Strong documentation and reporting capabilities
Proven ability to manage multiple tasks using strong organizational and time management skills
Familiar with dashboards and reports using Tableau or other BI tools to support data-driven decision-making
Experience with Confluence, MS Teams, and task management tools
Proficiency in project management tools (e.g., Jira, Confluence, Kanban)
Coordinate and schedule architecture review meetings, including calendar invites and logistics
High attention to detail and commitment to accuracy
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageCompany data provided by crunchbase