MRA Recruiting Services · 20 hours ago
Document Support Specialist
MRA Recruiting Services is a nonprofit employer association that serves over 4,000 employers. They are seeking a Document Support Specialist to support and expand customer accounts by generating quotations and cost estimates, maintaining engineering product development systems, and ensuring compliance with quality standards.
Human Resources
Responsibilities
Prepare written quotations and estimates for parts typically not requiring technical review and specify: Costing of product, tooling, engineering effort, and other items
Engineering specifications and assumptions
Estimated delivery timeline and associated schedules
Develop proficiency with Windings’ CRM software, ensuring accurate and complete information is captured
Present quotes to sales team members and others and participate in the company’s sales process and operating management system
Provide direct engineering support in the areas of workflow documentation and creating initial manufacturing bill of materials and routes based on prints to be handed off to an engineer
Create and maintain stock codes for materials, fixtures, components or assemblies within Windings’ ERP system
Develop basic understanding of current production materials and processes
Ensure all activities are in compliance with all Quality System Requirements
Review and maintain documentation for accuracy, completeness, and clarity, and obtaining necessary approvals before release
Organize and classify documents to ensure they are easily accessible and that the latest document and print versions are maintained
Implement measures to protect sensitive information and control access to documents
Provide assistance to users in understanding and using documentation systems, including answering questions, troubleshooting problems, and providing training
Develop and enforce documentation standards to ensure consistency and quality
Assist in maintaining electronic customer print files as required to be in compliance with ISO, AS9100 and other standards, including customer requirements
Lead efforts to implement company best practices and advise internal resources of critical client needs
Work closely with the operations and engineering teams to Identify opportunities to reduce cost and lead times
Other duties, as assigned
Qualification
Required
Strong independent decision making, problem solving, and analytical ability to make on the spot decisions
Ability to handle a variety of assignments simultaneously and demonstrate a sense of urgency. Able to work under pressure with multiple deadlines
Strong attention to detail and listening skills. Able to communicate clearly and professionally, both verbally and in writing
Proficiency with the Microsoft Office suite required
Multi-level print reading and technical competence
A great work ethic and willingness to ethically do what needs to be done
Must exhibit a curious, positive, enthusiastic, and team-oriented approach in addition to the ability to be self-motivated when needed
Position may require up to 10% travel to customers and trade shows/conference to build relationships, network, develop, and promote the company
High school diploma or GED required
1-2 years' experience in manufacturing, design, or costing engineering, particularly electric machines and their components preferred
1-2 years' experience in technical writing for proposals/quotations or specifications related to product design and testing preferred
Preferred
A technical degree or certification preferred
Company
MRA Recruiting Services
MRA is not a staffing firm/agency. Our recruiting team specializes in employer-branded recruitment.
Funding
Current Stage
Growth StageCompany data provided by crunchbase