Teleflora · 4 days ago
Inside Sales Specialist
Teleflora is the world’s largest flower delivery service, part of The Wonderful Company since 1979. They are seeking an Inside Sales Specialist to sell Teleflora products and services to a network of retail flower shops, focusing on building relationships and achieving sales targets.
DeliveryFlowersRetail
Responsibilities
Maintain full knowledge of Teleflora product lines, Teleflora services, systems and technology. Understand and utilize internal sales tools, systems, data and reports to maximize sales to both active and new floral customers
Work with the Inside Sales Supervisor & Inside Sales Coordinator to develop and execute effective selling skills and strategies including closing sales, addressing objections, understanding buying signals, upselling and consultative selling
Establish a daily, efficient operating rhythm characterized by a disciplined approach to making calls and a steadfast commitment to individual and team targets & objectives
Exceed personal and team sales targets by effectively managing calls, call time, talk time, close rates and units per sale
Establish a high level of rapport and trust with Teleflora florists and use every customer contact to reinforce Teleflora’s commitment to our florist partners and the products and services we offer
Provide regular feedback, recommendations, guidance and sales & operations perspective to the IS Supervisor. Participate in daily, weekly and annual meetings and training programs as needed
Be willing to work overtime during floral holiday peak times, including nights and weekends as needed and perform other tasks as required
Additional duties as assigned
Qualification
Required
High School diploma or equivalent
3+ years of experience selling in a call center and sales environment with proven phone & sales skills
Strong attention to detail, ability to multi-task and very organized
Best in class attitude with endless optimism, energy and an open mind to tackle challenges
Excellent and proven abilities in teamwork, communication, emotional intelligence and collaboration
Solution-oriented optimist, competitive, fast-paced and comfortable with a dynamic organization
Basic computer proficiency including Excel and Word
Preferred
Advertising sales experience a plus for this position
Benefits
Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future
24/7 online physician consultations
Virtual mental health resources
Life coaching
Engaging employee community groups
Cash rewards for healthy habits and fitness reimbursements
Library of on-demand fitness videos
Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
Building a Healthy Society: We focus on improving the social determinants of a healthy society-quality education and medical care, economic mobility, and a healthy environment-to help build thriving communities. Wonderful CSR
Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.
Company
Teleflora
Teleflora is a service organization that connects consumers wishing to send purchase flowers with a large network of florists.
Funding
Current Stage
Late StageRecent News
Los Angeles Business Journal
2025-10-09
Albuquerque Journal
2025-04-30
2025-04-29
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