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First Bank · 1 day ago

Regional Branch Manager

Hamilton Township, NJ

Full-time

Onsite

Senior Level

7+ years exp

First Bank is focused on hiring and retaining talented individuals with strong work ethics. The Regional Manager will oversee the financial performance of branches in their region, promote a sales culture, and provide leadership and training to Market Managers and teams.

BankingFinancial Services

Hiring Manager

Daniel Kiernan

Responsibilities

Meet and exceed assigned business development and financial goals for the region

Optimized performance of Market Managers through effective coaching, development, and leadership

Assist in the overall sales efforts for the market

Participate in company strategy and planning to increase regional business

Manage special projects and help the Bank accurately assess customer response to various ideas and initiatives

Ensure that proper customer service levels are maintained for the region

Collaborate with other bank departments within the region to develop and execute on a growth strategy to achieve First Bank goals and objectives

Ensure timely completion of scheduled compliance, new hire and additionally assigned training within the market area

Ensure branches operate within established First Bank policies and procedures

Ensure branches receive passing/acceptable audit ratings

Responsible for adherence to First Bank code of conduct and ethics policies

Meet and exceed assigned individual business development goals

Expand customer relationships to increase the number of products and services received from the Bank

Develop new deposit and loan business to achieve individual sales goals through new business sales, referrals and retention of account relationships

Represent First Bank as needed in the community through serving on boards and attending key events in market

Ensure active participation of team in events and activities to ensure First Bank is compliant with CRA standards representative of a “Satisfactory to Outstanding” bank rating

Participate in community affairs and join local organizations to increase the Bank's visibility and to enhance new and existing business opportunities

Accountable to ensure First Bank standards of operational excellence are maintained by sales teams

Ensure timely completion of scheduled compliance, new hire and additionally assigned training within market

Ensure sales team members operate within established First Bank policies and procedures

Responsible for adherence to First Bank code of conduct and ethics policies

Qualification

Retail sales/service experienceManagement/supervisory experienceMulti branch experienceBachelor's DegreeBank experienceMath skillsAnalytical skillsCustomer service skillsPC skillsCoaching skillsInterpersonal skillsCommunication skillsRelationship buildingOrganizational skillsTime management skills

Required

Bachelor's Degree

7 years in a retail sales/service environment

3 - 5 years management/supervisory experience

Multi branch experience needed

Preferred

Bank experience preferred

Excellent interpersonal skills, including listening, written and verbal communication

Ability to work with a wide variety of personalities in a courteous and professional manner

Solid math and analytical skills

Ability to understand and follow safety and security practices

Strong relationship building skills

Proven ability to build relationships through consultative conversations and to identify customer needs and translate those needs to sales opportunities

Strong customer service/advocacy skills

Excellent organizational and time management skills

Strong PC skills and the ability to quickly learn other computer programs, including Microsoft office

Ability to evaluate directs, indirects and others on their overall performance

Ability to effectively coach, develop and manage staff performance