Sales Lead jobs in United States
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WHSmith North America · 2 weeks ago

Sales Lead

WHSmith North America is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. The Sales Lead is responsible for providing an exceptional customer experience, maximizing sales, and assisting with the general upkeep of the store.

Retail
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Responsibilities

Greets and assists customers throughout their shopping experience
Maximizes sales by suggesting products and up-selling when appropriate
Remains knowledgeable of the store’s merchandise and current promotions
Assists in the cleanliness and upkeep of the store; maintains store displays and merchandise
Assists with inventory and receiving of merchandise
Replenishes backstock to maintain appropriate levels of merchandise on the floor
Conducts markdowns of merchandise as instructed
Perform opening/closing duties, including securing cash registers and store security
Communicates customer complaints and inventory concerns to management in a timely manner
If identified as a keyholder, additional responsibilities will be assigned
Other duties as assigned

Qualification

Customer service experienceMultitasking abilityEnglish communication skillsAlcohol Beverage Awareness CardConflict resolution

Required

Strong written and verbal English communication skills
Demonstrated customer service experience
Ability to multitask and resolve minor customer service conflicts
Alcohol Beverage Awareness Card (TAM Card) may be required
Additional Security clearance may be required
Satisfactory Criminal Background Check and Drug Testing May be required

Preferred

Previous retail or customer service experience is a plus, but not required

Company

WHSmith North America

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About WHSmith North America WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide.

Funding

Current Stage
Late Stage
Total Funding
unknown
2019-10-17Acquired
2008-01-01Private Equity

Leadership Team

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Toby Keir
Chief Executive Officer
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David Charles
President & COO
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Company data provided by crunchbase